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CompaniesBigCommerceMonthly reportsJune 2021

BigCommerce in June 2021: incidents, uptime and changes

8incidents posted
2labelled major or critical
99.78%free of major/critical
98.78%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 31 min, incident time 8 h 47 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Minor 6

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Payments issueCritical16 minresolved06-03
Help Center IssuesCritical1.3 hresolved06-09

Other incidents 6

IncidentImpactStartedDurationStatusDay
Issue with Account Dashboard and Trial creationMinor12 minresolved06-01
Search Issue in Control PanelMinor1.6 hresolved06-03
Control Panel store selection issueMinor1.4 hresolved06-03
Webhooks DelayMinor3.5 hresolved06-10
Intermittent Availability IssuesMinor14 minresolved06-14
Issues with Account DashboardMinor11 minresolved06-17

Cite this

BigCommerce posted 8 status incidents in June 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in June 2021
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2021/06

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