# BigCommerce in June 2021: incidents, uptime and changes

> BigCommerce in June 2021: 8 incidents on its status page (2 major or critical), 99.78% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2021/06
Last updated: 2021-07-01T00:00:00Z

- Incidents posted: 8 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 2, minor 6
- Uptime (vendor-reported): 99.78% free of major/critical incidents, 98.78% free of any incident; outage time 1 h 31 min, incident time 8 h 47 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2021](https://rewindex.com/company/bigcommerce/2021/05.md) · Next: [July 2021](https://rewindex.com/company/bigcommerce/2021/07.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Payments issue](https://rewindex.com/company/bigcommerce/incidents/k7s8n6lb4fz4.md) | critical | 2021-06-03 05:11 UTC | 2021-06-03 05:27 UTC | 16 min | resolved |
| [Help Center Issues](https://rewindex.com/company/bigcommerce/incidents/0678km6ypzkl.md) | critical | 2021-06-09 17:36 UTC | 2021-06-09 18:51 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with Account Dashboard and Trial creation](https://rewindex.com/company/bigcommerce/incidents/2fyxshmzyjcb.md) | minor | 2021-06-01 22:59 UTC | 2021-06-01 23:11 UTC | 12 min | resolved |
| [Payments issue](https://rewindex.com/company/bigcommerce/incidents/k7s8n6lb4fz4.md) | critical | 2021-06-03 05:11 UTC | 2021-06-03 05:27 UTC | 16 min | resolved |
| [Search Issue in Control Panel](https://rewindex.com/company/bigcommerce/incidents/s7vg0gp2zh1f.md) | minor | 2021-06-03 16:50 UTC | 2021-06-03 18:29 UTC | 1.6 h | resolved |
| [Control Panel store selection issue](https://rewindex.com/company/bigcommerce/incidents/pz7hntcbb4fj.md) | minor | 2021-06-03 21:23 UTC | 2021-06-03 22:50 UTC | 1.4 h | resolved |
| [Help Center Issues](https://rewindex.com/company/bigcommerce/incidents/0678km6ypzkl.md) | critical | 2021-06-09 17:36 UTC | 2021-06-09 18:51 UTC | 1.3 h | resolved |
| [Webhooks Delay](https://rewindex.com/company/bigcommerce/incidents/s0q1h6ghksjp.md) | minor | 2021-06-10 14:03 UTC | 2021-06-10 17:36 UTC | 3.5 h | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/d4wxns11tv5p.md) | minor | 2021-06-14 16:03 UTC | 2021-06-14 16:17 UTC | 14 min | resolved |
| [Issues with Account Dashboard](https://rewindex.com/company/bigcommerce/incidents/j7l08dvwbjmp.md) | minor | 2021-06-17 16:58 UTC | 2021-06-17 17:09 UTC | 11 min | resolved |

## Cite this

BigCommerce posted 8 status incidents in June 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2021/06
- Citation: BigCommerce, “BigCommerce in June 2021” (2021-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2021/06 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in June 2021 (2021-06-01)](https://rewindex.com/company/bigcommerce/2021/06)`


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Canonical: https://rewindex.com/company/bigcommerce/2021/06 · Markdown: https://rewindex.com/company/bigcommerce/2021/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:19:40.108Z