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CompaniesBigCommerceMonthly reportsJuly 2021

BigCommerce in July 2021: incidents, uptime and changes

6incidents posted
0labelled major or critical
100%free of major/critical
99.71%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 2 h 5 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 3 · No impact listed 3

Incidents 6

IncidentImpactStartedDurationStatusDay
Store selection during merchant login issuesNo impact listed0 minresolved07-07
Availability IssuesMinor9 minresolved07-08
Elevated Error Rates impacting subset of storesNo impact listed0 minresolved07-12
Availability IssuesMinor35 minresolved07-21
Elevated Error Rates impacting subset of storesNo impact listed0 minresolved07-26
Availability issues with Cybersource and Authorize.netMinor1.4 hresolved07-28

Cite this

BigCommerce posted 6 status incidents in July 2021 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in July 2021
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2021/07

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