Outages by dayJuly 8, 2021

Outages on July 8, 2021

UTC day 2021-07-08 (Jul 8, 2021, 00:00 to Jul 8, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

28incidents started

6labelled major or critical

19vendors with a new incident

7still open from earlier days

By vendor label: Critical 4 · Major 2 · Minor 16 · No impact listed 6 · 26 maintenance

Incidents started this day 28

Vendor	Incident	Impact	Started	Resolved	Status
Teleport	Teleport Cloud was Down	Critical	13:41	13:41 (0 min)	resolved
Bandwidth	Bandwidth Local Market Impairment	Critical	22:06	Jul 9, 2021, 18:39 (21 h)	resolved
Bandwidth	Bandwidth Local Market Impairment	Critical	22:06	Jul 9, 2021, 18:39 (21 h)	resolved
Box	Issue with Admin Events API	Critical	22:31	Jul 9, 2021, 00:26 (1.9 h)	resolved
Linode (Akamai)	Service Issue - Block Storage - EU-Central (Frankfurt)	Major	09:37	15:25 (5.8 h)	resolved
Gusto	Some users may be unable to view their quarterly form filing packages	Major	17:13	Jul 9, 2021, 01:45 (8.5 h)	resolved
Twilio	SMS Delivery Delays to MCI Network Iran	Minor	01:22	08:30 (7.1 h)	resolved
Twilio	Flex console.zen Displays ‘Voice’ Item Without Underlying Page	Minor	07:42	08:11 (29 min)	resolved
Coralogix	Log search unavailable EU cluster - accounts over 300GB	Minor	08:14	08:28 (14 min)	resolved
Sinch	Delivery Issue Dominican Republic - Altice	Minor	08:39	19:27 (11 h)	resolved
Twilio	SMS Delivery Delays To Israel Pelephone Network (425-03)	Minor	08:47	14:29 (5.7 h)	resolved
Twilio	SMS Delivery Receipt Delays to O2 Germany	Minor	11:35	14:02 (2.5 h)	resolved
Sanity	Elevated API error rates for some customers	Minor	13:07	15:00 (1.9 h)	resolved
Sinch	Degraded performance - Rogers Wireless and Fido CA	Minor	13:10	Jul 10, 2021, 05:35 (40 h)	resolved
Twilio	SMS Delivery Delays to Azerbaijan Naxtel Network	Minor	14:50	17:52 (3.0 h)	resolved
Smartsheet	Unable to add users to groups	Minor	15:46	20:01 (4.3 h)	resolved
Scaleway	[DC3] Power issue in DC3 Room 45 Rack A8	Minor	15:50	16:06 (16 min)	resolved
Gorgias	Request latency is increased	Minor	16:07	16:38 (31 min)	resolved
Mailjet	Signup and App issues	Minor	16:22	19:56 (3.6 h)	resolved
FullStory	Delayed search results and indexing of new sessions	Minor	16:52	Jul 9, 2021, 01:36 (8.7 h)	resolved
InfluxData (InfluxDB Cloud)	Writes are delayed in AWS us-east-1	Minor	20:04	Jul 9, 2021, 06:56 (11 h)	resolved
BigCommerce	Availability Issues	Minor	23:09	23:18 (9 min)	resolved
MessageBird (Bird)	Inbox reports data missing	No impact listed	14:15	Jul 9, 2021, 08:27 (18 h)	resolved
Sinch	iSMS \| Operator Services \| Potential delay in delivery towards UK	No impact listed	14:21	17:45 (3.4 h)	resolved
Confluent	Network Connectivity issues for one broker in MT cluster (ca-central-1).	No impact listed	17:02	17:57 (55 min)	resolved
Hotjar	Latency for data ingestion and the Insights app is up significantly	No impact listed	17:27	17:33 (6 min)	resolved
Twilio	Resolved: On Call Engineers are Investigating Errors on Console Number Provisioning	No impact listed	18:05	18:23 (18 min)	resolved
Sinch	DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-31246	No impact listed	20:10	Jul 9, 2021, 00:30 (4.3 h)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Xero	Users experiencing issues in Partner Products	Major	Jul 7, 2021, 23:59	03:49 (3.8 h)	resolved
Scaleway	[Webhosting] Email server platform unavailable	Minor	Jul 6, 2021, 14:58	Jul 9, 2021, 08:58 (3 d)	resolved
Twilio	Inbound SMS Failures to a Subset of Twilio Denmark Long Codes	Minor	Jul 7, 2021, 04:42	Jul 20, 2021, 01:18 (13 d)	resolved
Sinch	Degraded performance - Rogers Wireless and Fido CA	Minor	Jul 7, 2021, 16:42	09:36 (17 h)	resolved
InfluxData (InfluxDB Cloud)	Some queries timing out in us-west-2	Minor	Jul 7, 2021, 21:16	01:31 (4.3 h)	resolved
Twilio	SMS Delivery Delay to Entel Chile	Minor	Jul 7, 2021, 22:56	03:55 (5.0 h)	resolved
Bandwidth	Bandwidth Local Market Impairment: LATA 256 - Clarksburg, WV	No impact listed	Jul 6, 2021, 11:27	04:00 (41 h)	resolved

Maintenance 26

Vendor	Incident	Impact	Started	Resolved	Status
Lever	[Scheduled] Tableau Server Maintenance	Maintenance	00:01	00:30 (29 min)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	01:00	02:00 (1.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Small US Regional Carriers	Maintenance	04:01	09:00 (5.0 h)	resolved
Webflow	[Scheduled] Infrastructure Maintenance	Maintenance	04:02	05:40 (1.6 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:03	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	05:00	11:00 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance - T-Mobile US	Maintenance	05:00	11:00 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Application Maintenance\| Planned maintenance towards one of the partners in Mexico \|	Maintenance	05:00	10:00 (5.0 h)	resolved
Sinch	[Scheduled] DI SMS 365\| Enterprise Messaging \| 3rd party Network Maintenance	Maintenance	05:00	10:00 (5.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile US	Maintenance	05:00	11:00 (6.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - Altan Mexico	Maintenance	05:00	10:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:01	11:00 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365\| Operator Services \| DI Application Maintenance \| PCR Number #PSD-9041	Maintenance	06:01	08:56 (2.9 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	06:02	10:00 (4.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance to Multiple Network	Maintenance	06:02	10:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS	Maintenance	06:04	11:00 (4.9 h)	resolved
Sinch	[Scheduled] Sinch Planned Maintenance: MMS	Maintenance	06:04	11:00 (4.9 h)	resolved
Twilio	[Scheduled] Programmable Wireless SIM Updates	Maintenance	06:04	15:00 (8.9 h)	resolved
Grafana Cloud	[Scheduled] Hosted Grafana database maintenance	Maintenance	06:04	07:00 (56 min)	resolved
Twilio	[Scheduled] Super SIM Partner Network Maintenance	Maintenance	07:00	10:31 (3.5 h)	resolved
Sinch	[Scheduled] Consolidation of SMS MT Short Code Traffic for Sprint, Virgin US, Sprint US Virgin Islands and Boost Towards T-Mobile US	Maintenance	08:00	11:00 (3.0 h)	resolved
Sinch	[Scheduled] [Updated SSL Certificate Installation] US REST API Gateway: api-sms-us.clxcommunications.com (US - 8th July 2021 @ 09:00-11:00 UTC)	Maintenance	09:00	11:00 (2.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number # PSD-9090	Maintenance	11:30	12:45 (1.3 h)	resolved
Statuspage	[Scheduled] Load balancers upgrade	Maintenance	18:00	21:33 (3.5 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - All Airtel Networks	Maintenance	18:30	Jul 9, 2021, 01:30 (7.0 h)	resolved
New Relic	[Scheduled] EU - Emergency Maintenance - February 8th 21:00 to 00:00 UTC	Maintenance	21:00	Jul 9, 2021, 00:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Teleport, Bandwidth, Box, Linode (Akamai), Gusto, Twilio, Coralogix, Sinch, Sanity, Smartsheet, Scaleway, Gorgias.

Cite this

28 vendor-reported incidents started on 2021-07-08 (UTC) across 19 vendors, 6 labelled major or critical by the vendor.

Title: Outages on July 8, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-07-08 00:00 UTC
URL: https://rewindex.com/outages/2021-07-08

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