Outages by dayJuly 9, 2021

Outages on July 9, 2021

UTC day 2021-07-09 (Jul 9, 2021, 00:00 to Jul 9, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

22incidents started

7labelled major or critical

19vendors with a new incident

11still open from earlier days

By vendor label: Critical 2 · Major 5 · Minor 9 · No impact listed 6 · 9 maintenance

Incidents started this day 22

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment	Critical	10:29	17:10 (6.7 h)	resolved
Dropbox	Paper is down for most users	Critical	21:02	23:16 (2.2 h)	resolved
Jira	Users unable to drag and drop issues in board's backlog	Major	00:55	04:03 (3.1 h)	resolved
Gusto	Some users may be unable to view accepted offer letters	Major	01:46	17:02 (15 h)	resolved
Bitbucket	Performance degradation searching bitbucket with date comparison	Major	08:34	11:38 (3.1 h)	resolved
PandaDoc	Changes to the document not being saved	Major	13:08	15:32 (2.4 h)	resolved
Bandwidth	Porting Delays	Major	16:04	16:40 (36 min)	resolved
New Relic	Alerts and UI Delays for US Region	Minor	05:56	06:44 (48 min)	resolved
New Relic	Infrastructure Alerts/UI Irregularities for US Region	Minor	07:50	08:05 (15 min)	resolved
Jira	Performance degradation for Jira Software viewing linked branches on an issue	Minor	08:35	10:34 (2.0 h)	resolved
Scaleway	[AMS] Public switch issue in AMS1 Rack 6.12.52 Blocks A & B	Minor	11:51	12:52 (1.0 h)	resolved
Greenhouse	Business Intelligence Connector data delay	Minor	13:33	18:02 (4.5 h)	resolved
Aircall	Incident affecting Aircall Admin Dashboard and User Availability	Minor	16:51	19:19 (2.5 h)	resolved
Smartsheet	Unable to Create New Projects in 10,000ft	Minor	16:57	19:35 (2.6 h)	resolved
Twilio	WhatsApp Delivery Delays	Minor	18:11	20:48 (2.6 h)	resolved
Linode (Akamai)	Service Issue - Linode Kubernetes Engine - Frankfurt	Minor	18:47	20:30 (1.7 h)	resolved
Aptible	EC2 Host Failure	No impact listed	03:18	04:23 (1.1 h)	resolved
v0	Fauna Integration Errors	No impact listed	05:09	07:58 (2.8 h)	resolved
Vercel	Fauna Integration Errors	No impact listed	05:09	07:58 (2.8 h)	resolved
Snyk	Slower response times and elevated errors for npm & yarn projects	No impact listed	07:02	08:00 (58 min)	resolved
Hotjar	Zapier integration not working with Surveys	No impact listed	11:56	12:10 (14 min)	resolved
Sentry	sentry.io website temporarily unavailable	No impact listed	17:21	17:21 (0 min)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment	Critical	Jul 8, 2021, 22:06	18:39 (21 h)	resolved
Bandwidth	Bandwidth Local Market Impairment	Critical	Jul 8, 2021, 22:06	18:39 (21 h)	resolved
Box	Issue with Admin Events API	Critical	Jul 8, 2021, 22:31	00:26 (1.9 h)	resolved
Gusto	Some users may be unable to view their quarterly form filing packages	Major	Jul 8, 2021, 17:13	01:45 (8.5 h)	resolved
Scaleway	[Webhosting] Email server platform unavailable	Minor	Jul 6, 2021, 14:58	08:58 (3 d)	resolved
Twilio	Inbound SMS Failures to a Subset of Twilio Denmark Long Codes	Minor	Jul 7, 2021, 04:42	Jul 20, 2021, 01:18 (13 d)	resolved
Sinch	Degraded performance - Rogers Wireless and Fido CA	Minor	Jul 8, 2021, 13:10	Jul 10, 2021, 05:35 (40 h)	resolved
FullStory	Delayed search results and indexing of new sessions	Minor	Jul 8, 2021, 16:52	01:36 (8.7 h)	resolved
InfluxData (InfluxDB Cloud)	Writes are delayed in AWS us-east-1	Minor	Jul 8, 2021, 20:04	06:56 (11 h)	resolved
MessageBird (Bird)	Inbox reports data missing	No impact listed	Jul 8, 2021, 14:15	08:27 (18 h)	resolved
Sinch	DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-31246	No impact listed	Jul 8, 2021, 20:10	00:30 (4.3 h)	resolved

Maintenance 9

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	10:00 (6.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - Telcel Mexico	Maintenance	04:40	08:40 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	05:01	08:02 (3.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US & Canada phone numbers	Maintenance	05:45	11:24 (5.7 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] connect.redhat.com / Container Factory - Partner Certification Workflow	Maintenance	11:00	16:00 (5.0 h)	resolved
Bitbucket	[Scheduled] Storage infrastructure maintenance - repositories briefly read-only	Maintenance	20:00	Jul 11, 2021, 23:00 (2 d)	resolved
Twilio	[Scheduled] India SMS Carrier Maintenance - Vodafone-Idea	Maintenance	21:30	Jul 10, 2021, 00:30 (3.0 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] connect.redhat.com / Container Factory - Partner Certification Workflow	Maintenance	21:34	Jul 12, 2021, 21:43 (3 d)	resolved
Lever	[Scheduled] Scheduled maintenance	Maintenance	23:01	Jul 10, 2021, 07:00 (8.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Dropbox, Jira, Gusto, Bitbucket, PandaDoc, New Relic, Scaleway, Greenhouse, Aircall, Smartsheet, Twilio.

Cite this

22 vendor-reported incidents started on 2021-07-09 (UTC) across 19 vendors, 7 labelled major or critical by the vendor.

Title: Outages on July 9, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-07-09 00:00 UTC
URL: https://rewindex.com/outages/2021-07-09

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