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CompaniesBigCommerceMonthly reportsAugust 2021

BigCommerce in August 2021: incidents, uptime and changes

11incidents posted
1labelled major or critical
99.88%free of major/critical
96.54%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 53 min, incident time 25 h 44 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 6 · No impact listed 4

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Intermittent Availability IssuesMajor53 minresolved08-04

Other incidents 10

IncidentImpactStartedDurationStatusDay
2-Step Verification (2SV) Email Delivery FailuresMinor1.1 hresolved08-04
Elevated Error Rates impacting a subset of storesNo impact listed0 minresolved08-06
Elevated Error RatesNo impact listed0 minresolved08-07
Elevated error rates impacting a subset of storesNo impact listed0 minresolved08-09
Slow response times for a subset of storesMinor13 minresolved08-10
Image Display IssuesMinor11 hresolved08-10
Elevated error rates impacting a subset of storesNo impact listed0 minresolved08-10
Intermittent Availability Issues for a subset of storesMinor10 minresolved08-13
Issue with hidden pick list optionMinor6.5 hresolved08-17
Third-Party Subscription Billing ServicesMinor5.8 hresolved08-27

Cite this

BigCommerce posted 11 status incidents in August 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in August 2021
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2021/08

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