Outages by dayAugust 17, 2021

Outages on August 17, 2021

UTC day 2021-08-17 (Aug 17, 2021, 00:00 to Aug 17, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

29incidents started

5labelled major or critical

21vendors with a new incident

4still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 20 · No impact listed 4 · 9 maintenance

Incidents started this day 29

Vendor	Incident	Impact	Started	Resolved	Status
Teleport	Teleport Cloud Signup Failures	Critical	22:17	Aug 18, 2021, 01:13 (2.9 h)	resolved
Sinch	Delivery Issue Pakistan - Jazz	Major	13:49	16:38 (2.8 h)	resolved
Daily	Degraded Call Experience	Major	14:32	20:08 (5.6 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR towards MTN Zambia	Major	14:53	17:55 (3.0 h)	resolved
Lever	Offers are stuck and not sending out to candidates	Major	19:54	20:24 (30 min)	resolved
Amplitude	Transformed events showing 0 event volume	Minor	00:00	00:00 (0 min)	resolved
Bitbucket	Pipelines build stuck in Queue state	Minor	03:29	03:45 (16 min)	resolved
Canva	Connect new Twitter OAuth account returns 500	Minor	06:45	09:27 (2.7 h)	resolved
Mailgun	EU Delivery Delays	Minor	07:41	09:01 (1.3 h)	resolved
Twilio	Inbound Call Failures on a Subset of Twilio Phone Numbers in Singapore	Minor	09:25	12:49 (3.4 h)	resolved
Sinch	Verification SMS and Verification Flashcall degradation	Minor	11:25	16:57 (5.5 h)	resolved
Twilio	SMS Delivery Delays to Pakistan Mobilink and Warid Networks	Minor	14:53	16:50 (1.9 h)	resolved
HubSpot	Some customers are seeing issues while loading lists and tasks	Minor	15:31	19:20 (3.8 h)	resolved
Scaleway	[WEBHOSTING] Platform #43 is unavailable	Minor	15:44	15:59 (15 min)	resolved
BigCommerce	Issue with hidden pick list option	Minor	16:00	22:27 (6.5 h)	resolved
Bitrise	Increased queue time on our Gen1 Xcode 12.5 elite stack	Minor	16:01	Aug 18, 2021, 01:01 (9.0 h)	resolved
InfluxData (InfluxDB Cloud)	Map rendering interruption	Minor	16:11	20:53 (4.7 h)	resolved
Confluence	Confluence Cloud inaccessible for some customers	Minor	16:17	16:24 (7 min)	resolved
Twilio	Issues with 2008 Voice API using <Sms> Twiml Verb	Minor	18:43	18:58 (15 min)	resolved
Svix	Message sending delays	Minor	19:28	Aug 16, 2021, 23:30 (-1199 min)	resolved
SurveyMonkey	Audience collector page functionality missing	Minor	19:49	Aug 18, 2021, 07:05 (11 h)	resolved
Jira	Some automation events are delayed	Minor	21:47	Aug 18, 2021, 03:34 (5.8 h)	resolved
Twilio	Outbound SMS Delivery Delays to a Subset of Nigeria Phone Numbers	Minor	22:46	Aug 18, 2021, 14:35 (16 h)	resolved
Snowflake	AWS - US East (N.Virginia): MI-20210817	Minor	22:55	Aug 18, 2021, 00:33 (1.6 h)	resolved
Twilio	Automated Alert: Minimal Customer Impact with Submit Button not showing up on Alpha Sender ID Form after Initial Submission	Minor	23:12	Aug 18, 2021, 00:03 (51 min)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| DEGRADED SMS delivery towards Pakistan.	No impact listed	15:42	Aug 20, 2021, 03:34 (2 d)	resolved
Bunny.net	Origin Shield Issue	No impact listed	19:30	19:30 (0 min)	resolved
Bugsnag	Delays in event processing	No impact listed	20:38	21:32 (54 min)	resolved
Twilio	Automated Alert: Minimal Customer Impact with MMS-capable Toll Free Number Search via Console and API	No impact listed	22:53	23:19 (26 min)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
Bitrise	Elevated queue on Gen1 Visual Studio for Mac elite stacks	Major	Aug 16, 2021, 17:15	00:06 (6.8 h)	resolved
Twilio	Message Delivery Failures to a Subset of Twilio Italian Phone Numbers	Minor	Aug 11, 2021, 08:50	00:50 (6 d)	resolved
Bitbucket	Connectivity issues for *.ubuntu.com and ppa.launchpad.net in Pipelines	Minor	Aug 13, 2021, 03:44	05:29 (4 d)	resolved
Snyk	Delays with reporting data	No impact listed	Aug 11, 2021, 10:24	Aug 19, 2021, 08:09 (8 d)	resolved

Maintenance 9

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] DLS Maintenance - DFW Data Center	Maintenance	04:00	10:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 478 - Montgomery, AL	Maintenance	05:00	09:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on inbound calls towards the US and Canada phone numbers	Maintenance	07:00	12:00 (5.0 h)	resolved
Semaphore	[Scheduled] Semaphore 2.0 cache server scheduled maintenance	Maintenance	08:09	not resolved	unknown
Sinch	[Scheduled] Sinch Scheduled Maintenance - TIM Brazil	Maintenance	09:00	11:00 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Verizon	Maintenance	11:00	20:00 (9.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2 Network	Maintenance	20:00	Aug 18, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] South Africa SMS Carrier Maintenance - VodaCom	Maintenance	20:00	Aug 18, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - Megafon, Russian Federation	Maintenance	22:00	23:00 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Teleport, Sinch, Daily, Lever, Amplitude, Bitbucket, Canva, Mailgun, Twilio, HubSpot, Scaleway, BigCommerce.

Cite this

29 vendor-reported incidents started on 2021-08-17 (UTC) across 21 vendors, 5 labelled major or critical by the vendor.

Title: Outages on August 17, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-08-17 00:00 UTC
URL: https://rewindex.com/outages/2021-08-17

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