Outages by dayAugust 10, 2021

Outages on August 10, 2021

UTC day 2021-08-10 (Aug 10, 2021, 00:00 to Aug 10, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

44incidents started

13labelled major or critical

30vendors with a new incident

11still open from earlier days

By vendor label: Critical 1 · Major 12 · Minor 25 · No impact listed 6 · 21 maintenance

Incidents started this day 44

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Service degradation in all web properties	Critical	08:50	11:22 (2.5 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - Evansville, IN LATA 330	Major	05:29	Aug 12, 2021, 17:32 (3 d)	resolved
Bandwidth	Bandwidth Local Market Impairment - Chico, CA. LATA 724	Major	06:23	10:46 (4.4 h)	resolved
Render	GitHub outage affecting Render deploys and service creations	Major	16:08	18:17 (2.1 h)	resolved
Metabase	Degraded service in our Business tier	Major	16:37	20:38 (4.0 h)	postmortem
Metabase Cloud	Degraded service in our Business tier	Major	16:37	20:38 (4.0 h)	postmortem
HubSpot	HubSpot Default Properties unavailable for some customers	Major	17:05	Aug 11, 2021, 00:10 (7.1 h)	resolved
Bandwidth	Bandwidth Dashboard Incident	Major	18:23	20:31 (2.1 h)	resolved
Close	SMS and Email Sending Degraded	Major	19:03	21:10 (2.1 h)	resolved
imgix	Elevated rendering errors	Major	19:16	Aug 11, 2021, 02:15 (7.0 h)	resolved
Twingate	Controller downtime	Major	19:45	21:24 (1.6 h)	postmortem
GitHub Copilot	Incident with GitHub Actions	Major	20:09	23:10 (3.0 h)	resolved
GitHub	Incident with GitHub Actions	Major	20:09	23:10 (3.0 h)	resolved
BigCommerce	Slow response times for a subset of stores	Minor	03:30	03:43 (13 min)	resolved
Scaleway	[RPN-SAN] san-hdd-15.rpn.online.net instability	Minor	08:42	Aug 12, 2021, 10:56 (2 d)	resolved
Sinch	Delivery Issue - KDDI Japan	Minor	08:53	11:23 (2.5 h)	resolved
Twilio	Flex Realtime Dashboard Is not Loading for Some Customers	Minor	08:58	11:53 (2.9 h)	resolved
Twilio	SMS Delivery Failures on Japan KDDI	Minor	09:07	13:46 (4.7 h)	resolved
Twilio	SMS Delivery Delays to Myanmar MPT	Minor	09:38	12:12 (2.6 h)	resolved
Snowflake	AWS - US West (Oregon): MI-20210810	Minor	11:19	16:19 (5.0 h)	resolved
MessageBird (Bird)	SMS Message Processing Delays	Minor	11:45	12:57 (1.2 h)	resolved
Twilio	SMS Delivery Failures on US Altice	Minor	11:50	14:44 (2.9 h)	resolved
Lightstep (ServiceNow Cloud Observability)	Errors Authenticating Public API Callers	Minor	15:05	16:14 (1.1 h)	resolved
GitHub Copilot	Incident with GitHub Actions, API Requests, Git Operations, Issues, Microsoft Teams Integration, GitHub Packages, GitHub Pages, Pull Requests, Slack Integration, and Webhooks	Minor	15:16	16:57 (1.7 h)	resolved
GitHub	Incident with GitHub Actions, API Requests, Git Operations, Issues, Microsoft Teams Integration, GitHub Packages, GitHub Pages, Pull Requests, Slack Integration, and Webhooks	Minor	15:16	16:57 (1.7 h)	resolved
Snyk	GitHub service outage	Minor	15:39	17:02 (1.4 h)	resolved
v0	GitHub Deployment Delays	Minor	15:45	17:01 (1.3 h)	resolved
Vercel	GitHub Deployment Delays	Minor	15:45	17:01 (1.3 h)	resolved
Lever	Stale data in Visual Insights	Minor	15:45	Aug 12, 2021, 15:37 (48 h)	resolved
Unbounce	App inaccessible	Minor	15:57	19:08 (3.2 h)	resolved
BigCommerce	Image Display Issues	Minor	17:16	Aug 11, 2021, 04:24 (11 h)	resolved
Xero	Some users currently experiencing an error when accessing Workpapers Client Query Portal	Minor	18:04	19:12 (1.1 h)	resolved
Webflow	Elevated Response Times For Hosted Sites	Minor	19:46	20:51 (1.1 h)	resolved
LaunchDarkly	User indexing is delayed	Minor	20:40	Aug 11, 2021, 16:12 (20 h)	resolved
v0	Elevated Image Optimization Error Rates	Minor	21:59	Aug 11, 2021, 00:35 (2.6 h)	resolved
Vercel	Elevated Image Optimization Error Rates	Minor	21:59	Aug 11, 2021, 00:35 (2.6 h)	resolved
Substack	Degraded performance handling images	Minor	23:38	Aug 11, 2021, 01:37 (2.0 h)	resolved
Twilio	SMS Delivery Delays to the Claro Network in Colombia	Minor	23:40	Aug 11, 2021, 03:10 (3.5 h)	resolved
Twilio	Video Compositions Taking a Long Time to Complete	No impact listed	07:57	07:57 (0 min)	resolved
CircleCI	Problems accessing Ubuntu and Launchpad repository resources	No impact listed	14:11	17:25 (3.2 h)	resolved
Cloudinary	Partial delivery issue	No impact listed	19:27	22:29 (3.0 h)	resolved
Bandwidth	Interment V2 Message Incident	No impact listed	19:41	19:41 (0 min)	resolved
BigCommerce	Elevated error rates impacting a subset of stores	No impact listed	22:52	22:52 (0 min)	resolved
Retool	JavaScript API .trigger() calls were temporarily not returning query results	No impact listed	23:30	23:30 (0 min)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Asana	API outage	Critical	Aug 9, 2021, 23:22	00:05 (43 min)	resolved
Elastic Cloud	Connectivity issues with stateless applications	Major	Aug 9, 2021, 13:22	06:22 (17 h)	resolved
QuickBooks Online	QuickBooks Mac 2020 - "QuickBooks lost connection" error when attempting to enable multi user mode	Major	Aug 9, 2021, 17:04	Aug 12, 2021, 15:00 (3 d)	resolved
Dropbox	Some features are not working correctly on the Desktop Application	Major	Aug 9, 2021, 21:19	00:18 (3.0 h)	resolved
Twilio	SMS Delivery Failures to Multiple Chilean Carriers	Minor	Aug 4, 2021, 21:44	Aug 13, 2021, 11:51 (9 d)	resolved
Optimizely	Find Incident - EU Region (EMEA13 & EMEA14)	Minor	Aug 9, 2021, 08:08	Aug 12, 2021, 08:50 (3 d)	resolved
Sinch	Flashcall Degradation - Indonesia	Minor	Aug 9, 2021, 09:13	10:02 (25 h)	resolved
Twilio	SMS Delivery Failures on Videotron Canada	Minor	Aug 9, 2021, 11:53	07:29 (20 h)	resolved
Scaleway	[WEBHOSTING] General platform slowness	Minor	Aug 9, 2021, 12:01	Aug 27, 2021, 17:55 (18 d)	resolved
Lever	Requisitions report in LTI not reporting properly	Minor	Aug 9, 2021, 17:53	14:56 (21 h)	resolved
Canva	Issues on searching elements in a specific language	No impact listed	Aug 9, 2021, 20:53	01:25 (4.5 h)	resolved

Maintenance 21

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline (VimpelCom)	Maintenance	00:00	15:00 (15 h)	resolved
Sinch	[Scheduled] Sinch Emergency Maintenance Notification - Sinch DI Services (EU)	Maintenance	02:00	03:00 (1.0 h)	resolved
Bandwidth	[Scheduled] SMS Messaging Maintenance - DFW	Maintenance	04:01	06:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:02	10:00 (6.0 h)	resolved
Twilio	[Scheduled] Canada SMS Carrier Partner Maintenance	Maintenance	04:02	12:00 (8.0 h)	resolved
MessageBird (Bird)	[Scheduled] Whatsapp channel database maintenance - 10th August	Maintenance	05:02	05:30 (28 min)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T Mexico	Maintenance	05:02	11:00 (6.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - Security Enhancement CA sites	Maintenance	06:00	08:00 (2.0 h)	resolved
Bandwidth	[Scheduled] DLS Maintenance - LAX Data Center	Maintenance	07:01	13:00 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number # PSD-9156	Maintenance	08:00	11:00 (3.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Emergency Maintenance Notification - REST and HTTP API Load Balancers (US)	Maintenance	08:01	10:00 (2.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - US	Maintenance	10:00	11:00 (1.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS	Maintenance	11:00	20:01 (9.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Verizon	Maintenance	11:00	20:00 (9.0 h)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Maintenance - U Mobile	Maintenance	18:02	21:00 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2 Network	Maintenance	20:01	Aug 11, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 and Altel	Maintenance	20:01	23:00 (3.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Maintenance - Legos	Maintenance	20:30	Aug 11, 2021, 00:30 (4.0 h)	resolved
Twilio	[Scheduled] India SMS Carrier Maintenance - Vodafone-Idea	Maintenance	22:30	23:30 (1.0 h)	resolved
Lever	[Scheduled] Scheduled maintenance	Maintenance	23:00	Aug 11, 2021, 03:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Bandwidth, Render, Metabase, Metabase Cloud, HubSpot, Close, imgix, Twingate, GitHub Copilot, GitHub, BigCommerce.

Cite this

44 vendor-reported incidents started on 2021-08-10 (UTC) across 30 vendors, 13 labelled major or critical by the vendor.

Title: Outages on August 10, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-08-10 00:00 UTC
URL: https://rewindex.com/outages/2021-08-10

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