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QuickBooks Online: QuickBooks Mac 2020 - "QuickBooks lost connection" error when attempting to enable multi user mode
Timeline of updates
- resolved
This issue is now resolved. Please open your QuickBooks for Mac 2020 and download the latest R10 update. The update can be downloaded by going to the QuickBooks menu, then choosing Check for QuickBooks Updates. Once installed you can then enable multiuser mode under the File menu. Please make sure all users have the latest R10 update installed before connecting to the company file. For more information about setting up multiuser mode in QuickBooks for Mac please see this article https://community.intuit.com/content/L8pJEwbXd_US_en_US.
From QuickBooks Online’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.quickbooks.intuit.com (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON