Outages by dayAugust 13, 2021

Outages on August 13, 2021

UTC day 2021-08-13 (Aug 13, 2021, 00:00 to Aug 13, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started

6labelled major or critical

17vendors with a new incident

8still open from earlier days

By vendor label: Critical 1 · Major 5 · Minor 11 · No impact listed 1 · 14 maintenance

Incidents started this day 18

Vendor	Incident	Impact	Started	Resolved	Status
Substack	Main website down	Critical	20:03	20:30 (27 min)	resolved
Plivo	Intermittent degradation of Plivo Number Service	Major	00:02	01:33 (1.5 h)	resolved
MessageBird (Bird)	SMS delivery issues	Major	04:49	08:00 (3.2 h)	resolved
Figma	Service disruption	Major	17:11	18:34 (1.4 h)	resolved
Greenhouse	Degraded Performance on Job Boards	Major	19:58	20:55 (57 min)	resolved
Squarespace	Scheduling Service Disruption	Major	20:46	21:07 (21 min)	resolved
v0	Delayed Build Processing	Minor	03:17	04:47 (1.5 h)	resolved
Vercel	Delayed Build Processing	Minor	03:17	04:47 (1.5 h)	resolved
Bitbucket	Connectivity issues for *.ubuntu.com and ppa.launchpad.net in Pipelines	Minor	03:44	Aug 17, 2021, 05:29 (4 d)	resolved
Bitrise	Elevated queue on Gen2 Xcode 13.0 stacks	Minor	04:14	06:05 (1.9 h)	resolved
Twilio	SMS Delivery Delay To Roshan Network (412-20) In Afghanistan	Minor	04:29	09:43 (5.2 h)	resolved
Twingate	Connector restart may be required	Minor	07:45	08:16 (31 min)	resolved
Mailgun	EU Delivery Delays	Minor	08:11	08:44 (33 min)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Kenya Phone Numbers	Minor	17:08	20:24 (3.3 h)	resolved
BigCommerce	Intermittent Availability Issues for a subset of stores	Minor	20:56	21:06 (10 min)	resolved
Lever	Unable to send offers due to failed render task	Minor	21:45	23:58 (2.2 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR towards one of our partners in Mexico	Minor	22:16	22:51 (35 min)	resolved
Hotjar	Unable to delete Incoming Feedback responses while using the "Card View" layout.	No impact listed	16:11	16:55 (44 min)	resolved

Still open from earlier days 8

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[WEBHOSTING] General platform slowness	Minor	Aug 9, 2021, 12:01	Aug 27, 2021, 17:55 (18 d)	resolved
Twilio	Message Delivery Failures to a Subset of Twilio Italian Phone Numbers	Minor	Aug 11, 2021, 08:50	Aug 17, 2021, 00:50 (6 d)	resolved
LaunchDarkly	MAU usage data is delayed	Minor	Aug 11, 2021, 16:16	Aug 16, 2021, 20:21 (5 d)	resolved
HubSpot	HubSpot Search is delayed, impacting CRM Filters, Send Size Previews and misleading Workflow errors	Minor	Aug 11, 2021, 17:43	Aug 14, 2021, 13:49 (3 d)	resolved
Plivo	Inbound SMS failure towards US phone numbers : Appleton, WI	Minor	Aug 12, 2021, 12:12	00:17 (12 h)	resolved
Twilio	TrustHub A2P 10DLC Brand Registration Submission Fails to Advance	Minor	Aug 12, 2021, 22:57	21:53 (23 h)	resolved
Snyk	Delays with reporting data	No impact listed	Aug 11, 2021, 10:24	Aug 19, 2021, 08:09 (8 d)	resolved
Bandwidth	Bandwidth Local Market Impairment - LATA 350 - Appleton, WI	No impact listed	Aug 12, 2021, 12:01	00:14 (12 h)	resolved

Maintenance 14

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Messaging Maintenance (V2 SMS)	Maintenance	04:01	05:00 (59 min)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number# 2428	Maintenance	04:01	08:30 (4.5 h)	resolved
Sinch	[Scheduled] External Maintenance - US Long Number Provider	Maintenance	04:01	05:00 (59 min)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Small US Regional Carriers	Maintenance	04:01	08:30 (4.5 h)	resolved
Bandwidth	[Scheduled] DLS Maintenance - JFK Data Center	Maintenance	04:02	09:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:02	09:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	04:02	08:30 (4.5 h)	resolved
Sinch	[Scheduled] External Maintenance - North America Long Number Provider	Maintenance	04:02	08:30 (4.5 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - US-Southeast (Atlanta)	Maintenance	04:02	04:30 (28 min)	resolved
Twilio	[Scheduled] Chile SMS Carrier Maintenance - VTR Movil S.A. (Movistar MVNO)	Maintenance	04:31	10:00 (5.5 h)	resolved
Bandwidth	[Scheduled] DLS Maintenance - LAX Data Center	Maintenance	07:01	13:00 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance towards Vodafone NZ	Maintenance	13:01	13:30 (29 min)	resolved
Klaviyo	[Scheduled] Event Processing Maintenance for 75% of Metrics	Maintenance	13:13	Aug 14, 2021, 04:21 (15 h)	resolved
Xero	[Scheduled] Xero Maintenance	Maintenance	18:00	Aug 15, 2021, 04:00 (34 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Substack, Plivo, MessageBird (Bird), Figma, Greenhouse, Squarespace, v0, Vercel, Bitbucket, Bitrise, Twilio, Twingate.

Cite this

18 vendor-reported incidents started on 2021-08-13 (UTC) across 17 vendors, 6 labelled major or critical by the vendor.

Title: Outages on August 13, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-08-13 00:00 UTC
URL: https://rewindex.com/outages/2021-08-13

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