CompaniesSquarespaceMonthly reportsAugust 2021
Squarespace in August 2021: incidents, uptime and changes
Vendor-reported outage time 6 h 26 min, incident time 12 h 38 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Major 4 · Minor 3 · No impact listed 1
Major and critical incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issues with sites loading | Critical | 21 min | resolved | 08-25 | |
| Websites not rendering properly | Critical | 25 min | resolved | 08-30 | |
| Member Area Details Page Not Loading | Major | 29 min | resolved | 08-05 | |
| Scheduling Service Disruption | Major | 21 min | resolved | 08-13 | |
| Some customers unable to log in and view sites | Major | 41 min | resolved | 08-21 | |
| Some customers seeing privacy errors when visiting their sites; may also be unable to log in | Major | 4.2 h | resolved | 08-21 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Longer waiting period after registering a new domain name | Minor | 32 min | resolved | 08-12 | |
| Issues uploading images | Minor | 1.3 h | resolved | 08-18 | |
| Customers are unable to purchase Getty Images | No impact listed | 1.2 h | resolved | 08-31 | |
| Squarespace Scheduling Degraded Performance | Minor | 4.4 h | resolved | 08-31 |
Cite this
Squarespace posted 10 status incidents in August 2021 (6 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Squarespace in August 2021
- Vendor
- Squarespace
- Date
- URL
- https://rewindex.com/company/squarespace/2021/08