Outages by day/July 21, 2021
Outages on July 21, 2021
UTC day 2021-07-21 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
40incidents started
8labelled major or critical
26vendors with a new incident
8still open from earlier days
By vendor label: Critical 2 · Major 6 · Minor 21 · No impact listed 11 · 15 maintenance
Incidents started this day 40
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| CCanva | Users are experiencing slow responses and errors when accessing Canva and their designs | Critical | | (21 min) | resolved |
| SSmartsheet | DataMesh Service Outage | Critical | | (2.1 h) | resolved |
| Postman | Elevated error rates on the Postman platform | Major | | (3.1 h) | resolved |
| BBandwidth | Bandwidth Local Market Impairment - LATA 638 Bismarck, ND. | Major | | (4.3 h) | resolved |
| Xero | Some users experiencing errors with Bank Feed connections and viewing the Dashboard | Major | | (3.6 h) | resolved |
| MMessageBird (Bird) | Partial outage SMS delivery | Major | | (1.2 h) | resolved |
| LLightstep (ServiceNow Cloud Observability) | webapp and ingestion failures | Major | | (3.1 h) | resolved |
| GGorgias | Increased latency and error rate | Major | | (4.7 h) | resolved |
| TTwilio | SMS Delivery Delays to Malitel In Mali | Minor | | (4.8 h) | resolved |
| Xero | Some users experiencing performance issues in Xero | Minor | | (1.7 h) | resolved |
| Xero | Users experiencing issues processing batch payments | Minor | | (2.2 h) | resolved |
| AAmplitude | Using incorrect amplitude-ids during the data processing outage | Minor | | (0 min) | resolved |
| MMessageBird (Bird) | voice: TTS requests are failing for some languages | Minor | | (5.5 h) | resolved |
| Mixpanel | Temporary Data Ingestion Delay | Minor | | (5.5 h) | resolved |
| Trello | Trello is slow | Minor | | (2.1 h) | resolved |
| Grafana Cloud | possible authentication issues with hosted metrics | Minor | | (56 min) | resolved |
| TTwilio | SMS Short Code Delivery Failures to Videotron | Minor | | (15 h) | resolved |
| QuickBooks Online | "Error: Unable to load the page. Please check your network connection and try again." When attempting to log into QuickBooks Online. | Minor | | (3.0 h) | resolved |
| TTwilio | Inbound Failure of Messages to a Subset of Twilio Netherlands Phone Numbers | Minor | | (7.5 h) | resolved |
| Sanity | Elevated error rates for some customers using mutation API | Minor | | (0 min) | resolved |
| BigCommerce | Availability Issues | Minor | | (35 min) | resolved |
| SSinch | DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards Core Telecom UK in United Kingdom | Minor | | (25 h) | resolved |
| TTwilio | Delays in Responses from Twilio Console and Usage API | Minor | | (2.6 h) | resolved |
| SSinch | DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards Cellular South in United States | Minor | | (1.9 h) | resolved |
| MMonday.com | Investigating issues with our automations | Minor | | (45 min) | resolved |
| Elastic Cloud | Degraded cluster connectivity in AWS eu-west-2 | Minor | | (1.2 h) | resolved |
| Squarespace | Issues with opening links in delivered Campaigns emails | Minor | | (1.3 h) | resolved |
| TTwilio | MMS Delivery Delays over Subset of Short Codes to AT&T | Minor | | (2.4 h) | resolved |
| SSmartsheet | Control Center Provisioning errors | Minor | | (2.1 h) | resolved |
| CircleCI | UI displaying error for some jobs | No impact listed | | (19 min) | resolved |
| Gusto | Users are unable to access the Gusto Wallet app | No impact listed | | (0 min) | resolved |
| MMessageBird (Bird) | SMPP Servers TLS Certificate rollback | No impact listed | | (26 min) | resolved |
| BBugsnag | Delay in Javascript event processing | No impact listed | | (27 min) | resolved |
| BBugsnag | Notifications won't be received by users who rely on allow-listing our outbound IP addresses | No impact listed | | (4 min) | resolved |
| Scaleway | [DC2] DC2 - Room 203B - Bay J4 - Block D - Alimentation issue | No impact listed | | (0 min) | resolved |
| Contentstack | Retroactive : Performance Impact Contentstack GraphQL | No impact listed | | (0 min) | resolved |
| AAmplitude | data missing from the /batch endpoint We are replaying events from Vacuum, mParticle, Segment, Braze, and RudderStack | No impact listed | | (6 d) | resolved |
| SSinch | DI MMS 365 – MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-31574 | No impact listed | | (3.9 h) | resolved |
| Substack | Scheduled Maintenance on Dashboard Statistics | No impact listed | | (1.6 h) | resolved |
| TTwilio | Automated Alert: Minimal Customer Impact | No impact listed | | (14 min) | resolved |
Still open from earlier days 8
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| KKlaviyo | Delay in Analytics Processing for 12.5% of Metrics | Major | | (10 d) | resolved |
| KKlaviyo | Delays in Analytics Processing | Major | | (7 d) | resolved |
| TTwilio | Deleted Studio Flows Reappearing in Console | Minor | | (43 h) | resolved |
| SSinch | Flashcall Degradation - Indonesia | Minor | | (6 d) | resolved |
| AAmplitude | Data Processing Delays | Minor | | (13 h) | resolved |
| TTwilio | Issues Navigating to Notify, Sync, Conversations, Programmable Messaging and Messaging Insights via Safari in Console | Minor | | (1.7 h) | resolved |
| QuickBooks Online | Pay event submission delay with the ATO | No impact listed | | (13 d) | resolved |
| Dropbox | Scheduled maintenance | No impact listed | | (1.2 h) | resolved |
Maintenance 15
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| BBandwidth | [Scheduled] Messaging Maintenance - SMS | Maintenance | | (6.0 h) | resolved |
| SSinch | [Scheduled] External Maintenance - US Long Number Provider | Maintenance | | (5.0 h) | resolved |
| SSinch | [Scheduled] External Maintenance - Verizon - US | Maintenance | | (5.0 h) | resolved |
| BBandwidth | [Scheduled] Local Market Maintenance - Multiple Markets | Maintenance | | (6.0 h) | resolved |
| SSinch | [Scheduled] DI MMS 365 - MM4 | Operator Services | Application Maintenance | PCR Number # PSD-9102 | Maintenance | | (58 min) | resolved |
| SSinch | [Scheduled] DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number # PSD-9118 | Maintenance | | (49 min) | resolved |
| MMessageBird (Bird) | [Scheduled] TLS certificate update on smpp01.messagebird.com, smpp02.messagebird.com and smpp03.messagebird.com | Maintenance | | (24 min) | resolved |
| TTwilio | [Scheduled] US SMS and MMS Carrier Maintenance - Sprint US | Maintenance | | (1.5 h) | resolved |
| TTwilio | [Scheduled] Russia SMS Carrier Maintenance -Tele2 | Maintenance | | (4.0 h) | resolved |
| TTwilio | [Scheduled] Russia SMS Carrier Maintenance - Tele2 | Maintenance | | (4.0 h) | resolved |
| TTwilio | [Scheduled] Russia SMS Carrier Maintenance - Megafon Russia Federation | Maintenance | | (4.0 h) | resolved |
| DDropbox Sign | [Scheduled] HelloSign Product Update | Maintenance | | (2.0 h) | resolved |
| TTwilio | [Scheduled] Russia SMS Carrier Maintenance - Beeline | Maintenance | | (3.0 h) | resolved |
| TTwilio | [Scheduled] Russia SMS Carrier Maintenance - Beeline (VimpelCom) | Maintenance | | (1.0 h) | resolved |
| TTwilio | [Scheduled] UK Voice Carrier Partner Maintenance | Maintenance | | (4.0 h) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Canva, Smartsheet, Postman, Bandwidth, Xero, MessageBird (Bird), Lightstep (ServiceNow Cloud Observability), Gorgias, Twilio, Amplitude, Mixpanel, Trello.
Cite this
40 vendor-reported incidents started on 2021-07-21 (UTC) across 26 vendors, 8 labelled major or critical by the vendor.
- Title
- Outages on July 21, 2021
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2021-07-21