CompaniesCanvaMonthly reportsJuly 2021
Canva in July 2021: incidents, uptime and changes
7incidents posted
5labelled major or critical
99.26%free of major/critical
99.26%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 5 h 30 min, incident time 5 h 30 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 5 · No impact listed 2
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Users are getting an error 500 when accessing Canva | Critical | 54 min | resolved | 07-06 | |
| Users can’t load more designs in grid view (Missing designs) | Critical | 47 min | resolved | 07-15 | |
| Users are getting slow responses/ error 5xx when accessing Canva and their designs | Critical | 15 min | resolved | 07-20 | |
| Users are experiencing slow responses and errors when accessing Canva and their designs | Critical | 21 min | resolved | 07-21 | |
| Canva.com 504 | Critical | 3.2 h | resolved | 07-30 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Scheduled Maintenance | No impact listed | 2.4 h | resolved | 07-18 | |
| Upload fonts button missing | No impact listed | 47 min | resolved | 07-20 |
Cite this
Canva posted 7 status incidents in July 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Canva in July 2021
- Vendor
- Canva
- Date
- URL
- https://rewindex.com/company/canva/2021/07