# Canva in July 2021: incidents, uptime and changes

> Canva in July 2021: 7 incidents on its status page (5 major or critical), 99.26% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2021/07
Last updated: 2021-08-01T00:00:00Z

- Incidents posted: 7 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 5, none 2
- Uptime (vendor-reported): 99.26% free of major/critical incidents, 99.26% free of any incident; outage time 5 h 30 min, incident time 5 h 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2021](https://rewindex.com/company/canva/2021/06.md) · Next: [August 2021](https://rewindex.com/company/canva/2021/08.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users are getting an error 500 when accessing Canva](https://rewindex.com/company/canva/incidents/rgmtg0151f1p.md) | critical | 2021-07-06 00:50 UTC | 2021-07-06 01:44 UTC | 54 min | resolved |
| [Users can’t load more designs in grid view (Missing designs)](https://rewindex.com/company/canva/incidents/s44g9lx93vzz.md) | critical | 2021-07-15 05:58 UTC | 2021-07-15 06:45 UTC | 47 min | resolved |
| [Users are getting slow responses/ error 5xx when accessing Canva and their designs](https://rewindex.com/company/canva/incidents/zp7hlmlkgmp0.md) | critical | 2021-07-20 03:01 UTC | 2021-07-20 03:16 UTC | 15 min | resolved |
| [Users are experiencing slow responses and errors when accessing Canva and their designs](https://rewindex.com/company/canva/incidents/xlvbqgb056fl.md) | critical | 2021-07-21 02:58 UTC | 2021-07-21 03:19 UTC | 21 min | resolved |
| [Canva.com 504](https://rewindex.com/company/canva/incidents/kyy69bf5ky32.md) | critical | 2021-07-30 01:31 UTC | 2021-07-30 04:44 UTC | 3.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users are getting an error 500 when accessing Canva](https://rewindex.com/company/canva/incidents/rgmtg0151f1p.md) | critical | 2021-07-06 00:50 UTC | 2021-07-06 01:44 UTC | 54 min | resolved |
| [Users can’t load more designs in grid view (Missing designs)](https://rewindex.com/company/canva/incidents/s44g9lx93vzz.md) | critical | 2021-07-15 05:58 UTC | 2021-07-15 06:45 UTC | 47 min | resolved |
| [Scheduled Maintenance](https://rewindex.com/company/canva/incidents/rvch28kz9d3q.md) | none | 2021-07-18 06:44 UTC | 2021-07-18 09:05 UTC | 2.4 h | resolved |
| [Users are getting slow responses/ error 5xx when accessing Canva and their designs](https://rewindex.com/company/canva/incidents/zp7hlmlkgmp0.md) | critical | 2021-07-20 03:01 UTC | 2021-07-20 03:16 UTC | 15 min | resolved |
| [Upload fonts button missing](https://rewindex.com/company/canva/incidents/f6mfd08696dt.md) | none | 2021-07-20 12:59 UTC | 2021-07-20 13:46 UTC | 47 min | resolved |
| [Users are experiencing slow responses and errors when accessing Canva and their designs](https://rewindex.com/company/canva/incidents/xlvbqgb056fl.md) | critical | 2021-07-21 02:58 UTC | 2021-07-21 03:19 UTC | 21 min | resolved |
| [Canva.com 504](https://rewindex.com/company/canva/incidents/kyy69bf5ky32.md) | critical | 2021-07-30 01:31 UTC | 2021-07-30 04:44 UTC | 3.2 h | resolved |

## Cite this

Canva posted 7 status incidents in July 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2021/07
- Citation: Canva, “Canva in July 2021” (2021-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2021/07 (CC BY 4.0).
- Markdown link: `[Canva: Canva in July 2021 (2021-07-01)](https://rewindex.com/company/canva/2021/07)`


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Canonical: https://rewindex.com/company/canva/2021/07 · Markdown: https://rewindex.com/company/canva/2021/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:33:29.387Z