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CompaniesCanvaMonthly reportsJune 2021

Canva in June 2021: incidents, uptime and changes

4incidents posted
4labelled major or critical
99.68%free of major/critical
99.68%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 17 min, incident time 2 h 17 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 2

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Error when opening or downloading a designCritical35 minresolved06-19
Error 500 when Opening a DesignCritical26 minresolved06-30
Thumbnails not loading on the home page / Uploaded media appears broken when viewed in the editor and is not displaying on the uploads folderMajor43 minresolved06-16
Unable to create, edit or save designs error 503Major33 minresolved06-25

Cite this

Canva posted 4 status incidents in June 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Canva in June 2021
Vendor
Canva
Date
URL
https://rewindex.com/company/canva/2021/06

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