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CompaniesCanvaMonthly reportsMay 2021

Canva in May 2021: incidents, uptime and changes

8incidents posted
0labelled major or critical
100%free of major/critical
99.56%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 3 h 14 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 3 · No impact listed 5

Incidents 8

IncidentImpactStartedDurationStatusDay
Scheduled MaintenanceMinor1.4 hresolved05-09
Image effects issues with background imagesNo impact listed5.5 hresolved05-11
Users are getting error 500 when accessing the Canva websiteMinor28 minresolved05-12
Error 500 when accessing Templates, Photos and Searching in the EditorNo impact listed1.6 hresolved05-18
Users from Philippines are getting 404s when trying to access Marketplace search pages when logged outNo impact listed1 minresolved05-20
Can't access Canva (Error 500)No impact listed12 minresolved05-21
Scheduled MaintenanceMinor1.4 hresolved05-30
Scheduled MaintenanceNo impact listed4 minresolved05-30

Cite this

Canva posted 8 status incidents in May 2021 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Canva in May 2021
Vendor
Canva
Date
URL
https://rewindex.com/company/canva/2021/05

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