rewindex

CompaniesCanvaIncidents

Canva: Error 500 when accessing Templates, Photos and Searching in the Editor

No impact listedStatus: resolvedStarted Resolved (1.6 h)1 updatewww.canvastatus.com (opens in new tab)

Timeline of updates

  1. resolved

    This incident has been resolved. Search on Templates, photos and elements are now back and operating as usual.

From Canva’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on www.canvastatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Canva, started 2021-05-18 07:51 UTC, resolved after 1.6 h, 1 update(s).

Title
Error 500 when accessing Templates, Photos and Searching in the Editor
Vendor
Canva
Date
URL
https://rewindex.com/company/canva/incidents/bh2xbpjz87q8

Canva profileRecent Canva incidentsAll outages on May 18, 2021Canva in May 2021MarkdownJSON