# Canva: Error 500 when accessing Templates, Photos and Searching in the Editor

> Canva status incident “Error 500 when accessing Templates, Photos and Searching in the Editor” on 2021-05-18: impact none (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/canva/incidents/bh2xbpjz87q8
Last updated: 2021-05-18T09:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-05-18 07:51 UTC · Resolved: 2021-05-18 09:30 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/bh2xbpjz87q8](https://www.canvastatus.com/incidents/bh2xbpjz87q8)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2021-05-18 09:30 UTC: This incident has been resolved. Search on Templates, photos and elements are now back and operating as usual.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Canva, started 2021-05-18 07:51 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/canva/incidents/bh2xbpjz87q8
- Citation: Canva, “Error 500 when accessing Templates, Photos and Searching in the Editor” (2021-05-18 07:51 UTC). Archived by Rewindex: https://rewindex.com/company/canva/incidents/bh2xbpjz87q8 (CC BY 4.0).
- Markdown link: `[Canva: Error 500 when accessing Templates, Photos and Searching in the Editor (2021-05-18)](https://rewindex.com/company/canva/incidents/bh2xbpjz87q8)`


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Canonical: https://rewindex.com/company/canva/incidents/bh2xbpjz87q8 · Markdown: https://rewindex.com/company/canva/incidents/bh2xbpjz87q8.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/bh2xbpjz87q8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:03:00.933Z