rewindex

Outages by dayMay 18, 2021

Outages on May 18, 2021

UTC day 2021-05-18 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

24incidents started
7labelled major or critical
19vendors with a new incident
10still open from earlier days

By vendor label: Critical 3 · Major 4 · Minor 12 · No impact listed 5 · 13 maintenance

Incidents started this day 24

VendorIncidentImpactStartedResolvedStatus
Lever500 errors when accessing SandboxCritical (29 min)resolved
imgixElevated origin errorsCritical (1.1 h)resolved
New RelicNR1 UI Unavailable for EUCritical (2.5 h)resolved
Monday.comInvestigating issues with our login / SSO flowMajor (26 min)resolved
Scaleway[DC3] RPN switch issue in DC3 Room 31 Rack C11Major (26 min)resolved
TypeformTypeform admin - DegradedMajor (6 min)resolved
Scaleway[Webhosting] Platform issueMajor (15 h)resolved
ConfluenceIntermittent errors while accessing ConfluenceMinor (9 min)resolved
GitHub CopilotIncident with GitHub ActionsMinor (10 h)resolved
GitHubIncident with GitHub ActionsMinor (10 h)resolved
PlivoInbound call failure & Inbound SMS failure towards France phone numbersMinor (1.2 h)resolved
TwilioSMS Delivery Failures to Twilio Portugal Phone NumbersMinor (29 h)resolved
Monday.comIssues with our API - IdentifiedMinor (6 min)resolved
Help ScoutSlow Performance of the Web AppMinor (29 min)resolved
WasabiWasabi Account Control Manager (WACM) slow response times reportedMinor (2.6 h)resolved
New RelicLookout Irregularities for US RegionMinor (5.0 h)resolved
MuxLive Input Health Dashboard UnavailableMinor (2.2 h)resolved
TwilioSMS Delivery Delays to Iran's Irancell Network (432-35)Minor (4.3 h)resolved
TwilioSubset of Faxes Sent From Twilio Failing with Error “Media File Is Invalid”Minor (1.2 h)resolved
FullStoryDelayed indexing & search resultsNo impact listed (0 min)resolved
AshbyAnalytics & ATS - Empty ListsNo impact listed (0 min)resolved
Box[Major] Issue with Public API, Uploads and DownloadsNo impact listed (0 min)resolved
CanvaError 500 when accessing Templates, Photos and Searching in the EditorNo impact listed (1.6 h)resolved
BandwidthPorting Delays - Lumen Port-InsNo impact listed (3.1 h)resolved

Still open from earlier days 10

VendorIncidentImpactStartedResolvedStatus
ScalewayIssue login in and with newly created access/secret keys on Object StorageMajor (4 d)resolved
New RelicUI and API Unavailable for EU RegionMajor (6.1 h)resolved
ScalewayUCEprotect blacklist our ASMinor (7 d)resolved
Scaleway[WEBHOSTING] Platform issueMinor (8 d)resolved
KlaviyoDelay in Analytics Processing for 25% of MetricsMinor (5 d)resolved
TwilioSMS Delivery Failures to Brazil Oi and Brazil Tim when Sending from Local Long CodesMinor (7 d)resolved
OptimizelyPAAS Portal - Deployment Completion StatusMinor (5 d)resolved
SinchService Notification - DashboardMinor (40 h)resolved
Bunny.netSlow Upload PerformanceMinor (3.7 h)resolved
TwilioAutomated Alert: Minimal Customer Impact for Subset of SIP Calls over ORANGE OBS Missing "ForwardedFrom" Parameter.Minor (38 min)resolved

Maintenance 13

VendorIncidentImpactStartedResolvedStatus
Lever[Scheduled] Scheduled maintenance for LTIMaintenance (30 min)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (8.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 734 - Bakersfield, CAMaintenance (6.0 h)resolved
Bandwidth[Scheduled] DLS Maintenance - ATLMaintenance (5.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - US Long Number ProviderMaintenance (4.0 h)resolved
Sinch[Scheduled] Scheduled Network Maintenance - Sinch Legacy Atlas IAD3 SiteMaintenance (2.0 h)resolved
Linode (Akamai)[Scheduled] Emergency Object Storage Maintenance - US-East (Newark)Maintenance (5.4 h)resolved
MessageBird (Bird)[Scheduled] Whatsapp DB maintenanceMaintenance (15 min)resolved
Sinch[Scheduled] External Maintenance - O2 UKMaintenance (5.5 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - O2 UKMaintenance (5.5 h)resolved
Twilio[Scheduled] UK Voice Carrier Partner MaintenanceMaintenance (5.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Lever, imgix, New Relic, Monday.com, Scaleway, Typeform, Confluence, GitHub Copilot, GitHub, Plivo, Twilio, Help Scout.

Cite this

24 vendor-reported incidents started on 2021-05-18 (UTC) across 19 vendors, 7 labelled major or critical by the vendor.

Title
Outages on May 18, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-05-18

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