Companies / New Relic / incidents
New Relic: NR1 UI Unavailable for EU
Timeline of updates
- resolved
Between 13:40 and 16:15 UTC, EU region customers were unable to access the New Relic One UI. Alert Notifications were impacted for all EU region customers between 13:54 and 16:04 UTC. For some customers, some data for Infrastructure and Integrations were dropped and will not be recoverable for the time period between of 14:00 and 15:00 UTC. We’ve resolved the issue preventing access to New Relic One UI. Services have returned to their normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab). New Relic profile · Recent New Relic incidents · Markdown · JSON