CompaniesNew RelicMonthly reportsMay 2021
New Relic in May 2021: incidents, uptime and changes
16incidents posted
3labelled major or critical
97.95%free of major/critical
94.84%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 15 h 14 min, incident time 38 h 20 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Major 1 · Minor 13
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| NR1 UI Unavailable for EU | Critical | 2.5 h | resolved | 05-18 | |
| NR1 UI Unavailable EU Region | Critical | 6.6 h | resolved | 05-20 | |
| UI and API Unavailable for EU Region | Major | 6.1 h | resolved | 05-17 |
Other incidents 13
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Query UI Irregularities for US Region | Minor | 21 min | resolved | 05-03 | |
| AWS Metric Streams UI Delays for EU Region | Minor | 2.4 h | resolved | 05-12 | |
| APM Data Delays in the US Region | Minor | 1.9 h | resolved | 05-12 | |
| FSO UI Delays for EU Region | Minor | 24 min | resolved | 05-12 | |
| Lookout Delays for US Region | Minor | 17 min | resolved | 05-13 | |
| Synthetics Check Delays for US Region | Minor | 13 min | resolved | 05-17 | |
| Lookout Irregularities for US Region | Minor | 5.0 h | resolved | 05-18 | |
| Logging and Browser UI Delays for US Region | Minor | 8 min | resolved | 05-19 | |
| Alerts and UI Delays for US Region | Minor | 1.7 h | resolved | 05-20 | |
| Alerts and UI Delays for US Region | Minor | 1.5 h | resolved | 05-20 | |
| Infrastructure Alert Notification Delays for US Region | Minor | 1.7 h | resolved | 05-21 | |
| Infrastructure Alerts/UI Irregularities for US Region | Minor | 5.3 h | resolved | 05-24 | |
| AWS Metrics Stream Cloud Integration Delays for US Region | Minor | 2.5 h | resolved | 05-28 |
Cite this
New Relic posted 16 status incidents in May 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- New Relic in May 2021
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/2021/05