Outages by dayMay 28, 2021

Outages on May 28, 2021

UTC day 2021-05-28 (May 28, 2021, 00:00 to May 28, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

25incidents started

6labelled major or critical

16vendors with a new incident

10still open from earlier days

By vendor label: Major 6 · Minor 16 · No impact listed 3 · 6 maintenance

Incidents started this day 25

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[DC3] Room 4 - Rack E18 - Switch down	Major	00:21	01:02 (41 min)	resolved
Twilio	Outbound Call Failures to Malaysia	Major	09:07	12:07 (3.0 h)	resolved
Iterable	Email sends not going out.	Major	14:07	14:58 (51 min)	resolved
PandaDoc	Issue with completed documents downloading	Major	16:20	17:17 (57 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - 246 - Culpeper, VA	Major	17:44	20:48 (3.1 h)	resolved
Sinch	Delivery Issue Algeria - Wataniya	Major	22:34	May 29, 2021, 01:46 (3.2 h)	resolved
Twilio	SMS Delivery Failures To Kcell Kazakhstan	Minor	02:42	05:57 (3.3 h)	resolved
LaunchDarkly	Experimentation Results Delayed	Minor	03:12	06:04 (2.9 h)	resolved
Twilio	SMS Delivery Failures To Telekom Networks in Malawi	Minor	05:28	10:15 (4.8 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Chile Numbers	Minor	05:35	06:27 (52 min)	resolved
Aircall	Outbound Call Outage - Malaysia	Minor	07:22	12:10 (4.8 h)	resolved
New Relic	AWS Metrics Stream Cloud Integration Delays for US Region	Minor	10:00	12:28 (2.5 h)	resolved
InfluxData (InfluxDB Cloud)	Currently observing elevated query errors.	Minor	14:14	17:25 (3.2 h)	resolved
Mux	Delays in Webhook delivery	Minor	15:14	19:11 (4.0 h)	resolved
HubSpot	Object events currently delayed for some customers	Minor	15:14	16:57 (1.7 h)	resolved
Sinch	Degraded Performance - Rogers Wireless & Bell Canada	Minor	15:35	May 29, 2021, 06:29 (15 h)	resolved
Bitbucket	Users occasionally able to mention users outside the workspace on a private repository	Minor	18:00	18:00 (0 min)	resolved
Mailgun	Routing and webhooks for some inbound messages are experiencing delays	Minor	18:13	20:36 (2.4 h)	resolved
Twilio	Outbound Call Failures to Finland Elisa	Minor	19:41	23:00 (3.3 h)	resolved
Twilio	SMS Delivery Failures from Local Chilean Twilio Numbers to Chile Movistar	Minor	21:45	May 29, 2021, 02:29 (4.7 h)	resolved
Smartsheet	WorkApp Ownership Transfer Disabled	Minor	23:09	May 29, 2021, 09:38 (10 h)	resolved
Twilio	MMS Delivery Delays to Verizon and AT&T in the US	Minor	23:25	May 29, 2021, 03:22 (4.0 h)	resolved
Twilio	Our Engineers are Reporting a Retroactive Issue with SMS Delivery Delays to O2 Network in United Kingdom	No impact listed	00:34	00:34 (0 min)	resolved
Jira	Some fields are missing in the Jira issue view	No impact listed	07:23	07:23 (0 min)	resolved
Twilio	Automated Alert: No Customer Impact On Call Engineers are Investigating a Potential Issue on our Platform	No impact listed	14:12	15:31 (1.3 h)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Bunny.net	High Processing Times	Minor	May 22, 2021, 16:51	May 30, 2021, 15:03 (8 d)	resolved
Sinch	Delivery Issue Algeria - Wataniya	Minor	May 23, 2021, 14:45	06:34 (5 d)	resolved
Sinch	Flashcall Degradation - Uzbekistan	Minor	May 24, 2021, 08:35	Jun 7, 2021, 13:47 (14 d)	resolved
Klaviyo	Delay in Analytics Processing for 12.5% of Metrics	Minor	May 24, 2021, 13:47	12:08 (4 d)	resolved
Scaleway	[Elements] DNS resolvers decommissioning	Minor	May 26, 2021, 08:50	Jun 14, 2021, 07:19 (19 d)	resolved
LaunchDarkly	Experimentation results are delayed	Minor	May 27, 2021, 18:39	00:06 (5.5 h)	resolved
Render	Duplicate logs in dashboard and Log Streams	No impact listed	May 24, 2021, 20:35	16:37 (4 d)	resolved
Elastic Cloud	Account usage data not available for preview in user console	No impact listed	May 25, 2021, 01:01	Jun 11, 2021, 03:01 (17 d)	resolved
Bandwidth	Bandwidth Local Market Impairment - LATA 246 - Culpeper, VA	No impact listed	May 26, 2021, 20:21	08:38 (36 h)	resolved
Contentful	Support system response issue	No impact listed	May 27, 2021, 11:34	Jun 2, 2021, 11:08 (6 d)	resolved

Maintenance 6

Vendor	Incident	Impact	Started	Resolved	Status
Bitbucket	[Scheduled] Webhooks database maintenance	Maintenance	00:31	01:55 (1.4 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	11:00 (6.0 h)	resolved
MessageBird (Bird)	[Scheduled] Maintenance on smpp01.messagebird.com	Maintenance	06:00	06:14 (14 min)	resolved
Bandwidth	[Scheduled] Application Platform Maintenance	Maintenance	09:01	10:01 (1.0 h)	resolved
Bitbucket	[Scheduled] Storage infrastructure maintenance - repositories briefly read-only	Maintenance	21:00	May 30, 2021, 23:00 (2 d)	resolved
Lever	[Scheduled] Scheduled maintenance	Maintenance	23:00	May 31, 2021, 07:00 (2 d)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Scaleway, Twilio, Iterable, PandaDoc, Bandwidth, Sinch, LaunchDarkly, Aircall, New Relic, InfluxData (InfluxDB Cloud), Mux, HubSpot.

Cite this

25 vendor-reported incidents started on 2021-05-28 (UTC) across 16 vendors, 6 labelled major or critical by the vendor.

Title: Outages on May 28, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-05-28 00:00 UTC
URL: https://rewindex.com/outages/2021-05-28

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