Search

Companies / New Relic / incidents

New Relic: NR1 UI Unavailable EU Region

Impact: criticalStatus: resolvedStarted Resolved (6.6 h)1 updateSource: status.newrelic.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 11:07 and 14:46 UTC, all EU customers were unable to access all New Relic products. Between 11:07 and 17:00 UTC, all EU customers were unable to access Browser products. We’ve resolved the issue preventing access for EU customers to New Relic products. Services have returned to their normal operation. Alert notifications were impacted for all customers in the EU region between 11:43 and 16:03 UTC. Browser alert notifications were impacted for all customers between 11:43 and 17:00 UTC. Data will not be recovered.

From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab). New Relic profile · Recent New Relic incidents · Markdown · JSON