Outages by dayMay 3, 2021

Outages on May 3, 2021

UTC day 2021-05-03 (May 3, 2021, 00:00 to May 3, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started

6labelled major or critical

11vendors with a new incident

3still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 10 · No impact listed 1 · 8 maintenance

Incidents started this day 17

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	developers.redhat.com-Downloads	Critical	05:04	16:48 (12 h)	resolved
Discord	Issues connecting to Discord	Critical	23:16	23:29 (13 min)	resolved
Amplitude	Amplitude Website Outage	Major	16:50	19:30 (2.7 h)	resolved
Grafana Cloud	Grafana Alerting Outage	Major	18:39	20:21 (1.7 h)	resolved
Stitch	Web Application Degradation	Major	20:27	21:37 (1.2 h)	resolved
Klaviyo	Delay in Real-Time Segmentation Processing	Major	22:11	May 4, 2021, 17:58 (20 h)	resolved
Twilio	Delay in Account Balance Update in Twilio Platform	Minor	01:38	02:41 (1.1 h)	resolved
Scaleway	[DC5] RPN switch issue in DC5 Room 1 Rack C64	Minor	06:49	11:03 (4.2 h)	resolved
Grafana Cloud	Synthetic Monitoring managing checks	Minor	10:30	20:23 (9.9 h)	resolved
Twilio	Inbound Call and SMS Failures to a Subset of Twilio UK Phone Numbers	Minor	13:51	15:39 (1.8 h)	resolved
Twilio	SMS Delivery Delays from Shortcodes to Multiple US Networks	Minor	14:16	May 4, 2021, 15:33 (25 h)	resolved
Twilio	SMS Delivery Failures to UK networks	Minor	14:42	16:21 (1.6 h)	resolved
BigCommerce	Issue with Products View page	Minor	16:31	17:32 (1.0 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in the Dominican Republic	Minor	17:29	May 4, 2021, 20:40 (27 h)	resolved
New Relic	Query UI Irregularities for US Region	Minor	20:04	20:25 (21 min)	resolved
Twilio	Flex Customers Receiving an Error While Deploying a Plugin via the CLI	Minor	23:38	May 4, 2021, 01:51 (2.2 h)	resolved
Substack	Writer dashboard statistics are unavailable	No impact listed	23:15	May 4, 2021, 01:54 (2.6 h)	resolved

Still open from earlier days 3

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - LATA: 668 (Tucson, AZ)	Critical	May 1, 2021, 19:42	11:33 (40 h)	resolved
Mezmo	Search performance degraded.	Major	Apr 30, 2021, 12:38	00:54 (3 d)	postmortem
Scaleway	[WEBHOSTING] Platform 1000	Major	May 1, 2021, 16:00	May 11, 2021, 08:02 (10 d)	resolved

Maintenance 8

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	04:00	11:00 (7.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T - US	Maintenance	06:12	not resolved	unknown
Sinch	[Scheduled] External Maintenance - AT&T - US	Maintenance	06:13	not resolved	unknown
Scaleway	[Scheduled] [DC3] Maintenance on our flow pump	Maintenance	07:01	May 4, 2021, 19:00 (36 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - France	Maintenance	20:00	May 4, 2021, 04:00 (8.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon Russia	Maintenance	20:00	May 4, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - Czech Republic	Maintenance	22:03	23:00 (57 min)	resolved
Substack	[Scheduled] Update to the Publisher Analytics Database	Maintenance	23:01	23:04 (3 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Discord, Amplitude, Grafana Cloud, Stitch, Klaviyo, Twilio, Scaleway, BigCommerce, New Relic, Substack.

Cite this

17 vendor-reported incidents started on 2021-05-03 (UTC) across 11 vendors, 6 labelled major or critical by the vendor.

Title: Outages on May 3, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-05-03 00:00 UTC
URL: https://rewindex.com/outages/2021-05-03

All days Outage events Markdown