# Outages on May 3, 2021 (UTC)

> 17 incidents started on May 3, 2021 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Red Hat (incl. Quay.io), Discord, Amplitude); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-05-03
Last updated: 2021-05-04T20:40:00Z

- Incidents started: 17 (major/critical: 6, other: 11) across 11 vendors
- Still open from earlier days: 3 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 2, major 4, minor 10, none 1
- Previous day with incidents: [2021-05-02](https://rewindex.com/outages/2021-05-02.md) · Next: [2021-05-04](https://rewindex.com/outages/2021-05-04.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [developers.redhat.com-Downloads](https://rewindex.com/company/red-hat/incidents/gc0s1fnt0yg2.md) | critical | 2021-05-03 05:04 UTC | 2021-05-03 16:48 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Issues connecting to Discord](https://rewindex.com/company/discord/incidents/f65q1bj5qp4h.md) | critical | 2021-05-03 23:16 UTC | 2021-05-03 23:29 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Amplitude Website Outage](https://rewindex.com/company/amplitude/incidents/ld3tdx7b3n65.md) | major | 2021-05-03 16:50 UTC | 2021-05-03 19:30 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Grafana Alerting Outage](https://rewindex.com/company/grafana-cloud/incidents/r2d20lm5f7ml.md) | major | 2021-05-03 18:39 UTC | 2021-05-03 20:21 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Web Application Degradation](https://rewindex.com/company/stitch/incidents/w6k3bf7yny0f.md) | major | 2021-05-03 20:27 UTC | 2021-05-03 21:37 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Real-Time Segmentation Processing](https://rewindex.com/company/klaviyo/incidents/0t9x44l09ff9.md) | major | 2021-05-03 22:11 UTC | 2021-05-04 17:58 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delay in Account Balance Update in Twilio Platform](https://rewindex.com/company/twilio/incidents/nwsd3b1rwxln.md) | minor | 2021-05-03 01:38 UTC | 2021-05-03 02:41 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC5\] RPN switch issue in DC5 Room 1 Rack C64](https://rewindex.com/company/scaleway/incidents/82bzhxbtwth8.md) | minor | 2021-05-03 06:49 UTC | 2021-05-03 11:03 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Synthetic Monitoring managing checks](https://rewindex.com/company/grafana-cloud/incidents/cn9tkhg11dqs.md) | minor | 2021-05-03 10:30 UTC | 2021-05-03 20:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call and SMS Failures to a Subset of Twilio UK Phone Numbers](https://rewindex.com/company/twilio/incidents/jx54d0tzmrsh.md) | minor | 2021-05-03 13:51 UTC | 2021-05-03 15:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays from Shortcodes to Multiple US Networks](https://rewindex.com/company/twilio/incidents/dwj093dhvsvf.md) | minor | 2021-05-03 14:16 UTC | 2021-05-04 15:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to UK networks](https://rewindex.com/company/twilio/incidents/n4k3ckztmkbk.md) | minor | 2021-05-03 14:42 UTC | 2021-05-03 16:21 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Issue with Products View page](https://rewindex.com/company/bigcommerce/incidents/tyq4m0grd634.md) | minor | 2021-05-03 16:31 UTC | 2021-05-03 17:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Orange Network in the Dominican Republic](https://rewindex.com/company/twilio/incidents/vp9xs8s6wn2c.md) | minor | 2021-05-03 17:29 UTC | 2021-05-04 20:40 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Query UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/djjnbwvjc48v.md) | minor | 2021-05-03 20:04 UTC | 2021-05-03 20:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Flex Customers Receiving an Error While Deploying a Plugin via the CLI](https://rewindex.com/company/twilio/incidents/mjhnbpmyyz8q.md) | minor | 2021-05-03 23:38 UTC | 2021-05-04 01:51 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Writer dashboard statistics are unavailable](https://rewindex.com/company/substack/incidents/dg5x97gnvnm1.md) | none | 2021-05-03 23:15 UTC | 2021-05-04 01:54 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 668 (Tucson, AZ)](https://rewindex.com/company/bandwidth/incidents/tyhr35zyptp9.md) | critical | 2021-05-01 19:42 UTC | 2021-05-03 11:33 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Search performance degraded.](https://rewindex.com/company/mezmo/incidents/39d07c4f6hrn.md) | major | 2021-04-30 12:38 UTC | 2021-05-03 00:54 UTC | postmortem |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBHOSTING\] Platform 1000](https://rewindex.com/company/scaleway/incidents/8q2fgvy13sw0.md) | major | 2021-05-01 16:00 UTC | 2021-05-11 08:02 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/9dctfg61zfwb.md) | maintenance | 2021-05-03 04:00 UTC | 2021-05-03 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/5zpzd5f8ftlz.md) | maintenance | 2021-05-03 06:12 UTC | not resolved | unknown |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/k1n2np7cw999.md) | maintenance | 2021-05-03 06:13 UTC | not resolved | unknown |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[DC3\] Maintenance on our flow pump](https://rewindex.com/company/scaleway/incidents/0n1cn7wbbc2m.md) | maintenance | 2021-05-03 07:01 UTC | 2021-05-04 19:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - France](https://rewindex.com/company/twilio/incidents/np4bg1bzgks4.md) | maintenance | 2021-05-03 20:00 UTC | 2021-05-04 04:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/f5s42chhlfgt.md) | maintenance | 2021-05-03 20:00 UTC | 2021-05-04 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - Czech Republic](https://rewindex.com/company/twilio/incidents/jfgcvflm6m2m.md) | maintenance | 2021-05-03 22:03 UTC | 2021-05-03 23:00 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [\[Scheduled\] Update to the Publisher Analytics Database](https://rewindex.com/company/substack/incidents/l5rljstgzzns.md) | maintenance | 2021-05-03 23:01 UTC | 2021-05-03 23:04 UTC | resolved |

## Cite this

17 vendor-reported incidents started on 2021-05-03 (UTC) across 11 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-05-03
- Citation: Rewindex daily outage roundup, “Outages on May 3, 2021” (2021-05-03 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-05-03 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 3, 2021 (2021-05-03)](https://rewindex.com/outages/2021-05-03)`


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Canonical: https://rewindex.com/outages/2021-05-03 · Markdown: https://rewindex.com/outages/2021-05-03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:29.449Z