Companies / Stitch / incidents

Stitch: Web Application Degradation

Impact: majorStatus: resolvedStarted Resolved (1.2 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Stitch reported major degradation affecting connection information in its user interface and API, starting 2021-05-03 20:27 UTC and lasting 1 h 10 min. A fix was deployed at 05-03 20:39 UTC; the incident was resolved at 2021-05-03 21:37 UTC after application and API functionality remained stable during monitoring.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: api.stitchdata.comapp.stitchdata.com

Timeline of updates

  1. investigating

    Our R&D team is investigating reports of errors displaying connection information within the Stitch user interface and via API. They are working to resolve the occurrences to restore normal functionality.

  2. identified

    Our R&D team has identified the root cause and are working to implement a fix.

  3. monitoring

    Our R&D team has deployed a fix and is monitoring services to verify that error rates remain at normal levels.

  4. resolved

    All application and API functionality have remained stable during the monitoring window.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Stitch profile · Recent Stitch incidents · Markdown · JSON