Changes / Stitch / Web Application Degradation
Stitch: Major incident: Web Application Degradation
Summary
Stitch reported major degradation affecting connection information in its user interface and API, starting 2021-05-03 20:27 UTC and lasting 1 h 10 min. A fix was deployed at 05-03 20:39 UTC; the incident was resolved at 2021-05-03 21:37 UTC after application and API functionality remained stable during monitoring.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 71%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Web Application Degradation
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2021-05-03 20:27 UTC
Before: not present
After: 2021-05-03 21:37 UTC
Before: not present
After: api.stitchdata.com, app.stitchdata.com
Before: not present
After: Our R&D team is investigating reports of errors displaying connection information within the Stitch user interface and via API. They are working to resolve the occurrences to restore normal functionality.
Before: not present
After: Our R&D team has identified the root cause and are working to implement a fix.
Before: not present
After: Our R&D team has deployed a fix and is monitoring services to verify that error rates remain at normal levels.
Before: not present
After: All application and API functionality have remained stable during the monitoring window.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Web Application Degradation (this change) Stitch reported major degradation affecting connection information in its user interface and API, starting 2021-05-03 20:27 UTC and lasting 1 h 10 min. A fix was deployed at 05-03 20:39 UTC; the incident was resolved at 2021-05-03 21:37 UTC after application and API functionality remained stable during monitoring. | Major incident |