rewindex

Outages by dayMay 24, 2021

Outages on May 24, 2021

UTC day 2021-05-24 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

23incidents started
3labelled major or critical
15vendors with a new incident
3still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 16 · No impact listed 4 · 6 maintenance

Incidents started this day 23

VendorIncidentImpactStartedResolvedStatus
GorgiasMajor outage in one of our clustersCritical (41 min)resolved
RevenueCatDegraded API PerformanceMajor (0 min)resolved
QuickBooks OnlineMultiple Banks reporting error 101 when attempting to connect or update Online Banking.Major (51 min)resolved
TwilioSMS Delivery Delays to Cellular One in the US from Shortcodes and Longcodes (310-320)Minor (15 h)resolved
TwilioSMS Delivery Delays to Bluesky SamoaMinor (2 d)resolved
TwilioSMS Delivery Delay to Small US Carriers Using a Subset of ShortcodesMinor (15 h)resolved
TwilioSMS Delivery Delays to Movistar MexicoMinor (4.8 h)resolved
MessageBird (Bird)Delayed messages on multiple Conversations platformsMinor (3.5 h)resolved
SinchFlashcall and PSTN Performance Degradation - MexicoMinor (3.7 h)resolved
SinchFlashcall Degradation - UzbekistanMinor (14 d)resolved
TwilioSMS Delivery Failures towards Congo Airtel NetworkMinor (1.3 h)resolved
KlaviyoDelay in Analytics Processing for 12.5% of MetricsMinor (4 d)resolved
Monday.comTag Column IssuesMinor (55 min)resolved
ActiveCampaignActiveCampaign.com Intermittent AvailabilityMinor (4.1 h)resolved
SquarespaceCustomers unable to register domainsMinor (2.4 h)resolved
Red Hat (incl. Quay.io)Red Hat Jira Incident | 2021-05-24Minor (46 min)resolved
TwilioOur Engineers are Reporting a Retroactive Issue with SHAKEN/STIR Signing FailuresMinor (16 min)resolved
RevenueCatSupport center unavailableMinor (22 h)resolved
New RelicInfrastructure Alerts/UI Irregularities for US RegionMinor (5.3 h)resolved
Grafana CloudGrafana Cloud Billing Datasource OutageNo impact listed (0 min)resolved
TwilioOn Call Engineers are Investigating issues with SDK ErrorsNo impact listed (7 min)resolved
RenderDuplicate logs in dashboard and Log StreamsNo impact listed (4 d)resolved
HoneycombTriggers and Burn Alerts FailedNo impact listed (0 min)resolved

Still open from earlier days 3

VendorIncidentImpactStartedResolvedStatus
TwilioInbound Call Failures to Twilio Jamaican Phone NumbersMinor (4 d)resolved
Bunny.netHigh Processing TimesMinor (8 d)resolved
SinchDelivery Issue Algeria - WataniyaMinor (5 d)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Amplitude[Scheduled] Data pipeline maintenanceMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Edge Proxy Maintenance - JFK & LAXMaintenance (1.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (7.0 h)resolved
Twilio[Scheduled] Mexico SMS Carrier Maintenance - AT&T MexicoMaintenance (6.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Megafon RussiaMaintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Gorgias, RevenueCat, QuickBooks Online, Twilio, MessageBird (Bird), Sinch, Klaviyo, Monday.com, ActiveCampaign, Squarespace, Red Hat (incl. Quay.io), New Relic.

Cite this

23 vendor-reported incidents started on 2021-05-24 (UTC) across 15 vendors, 3 labelled major or critical by the vendor.

Title
Outages on May 24, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-05-24

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