CompaniesMessageBird (Bird)Monthly reportsMay 2021
MessageBird (Bird) in May 2021: incidents, uptime and changes
Vendor-reported outage time 8 h 33 min, incident time 17 h 37 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 7 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| WhatsApp media messages delivery issue | Major | 5.6 h | resolved | 05-13 | |
| Delayed messages on multiple Conversations platforms | Major | 3.0 h | resolved | 05-25 |
Other incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Delays in WhatsApp API | Minor | 13 min | resolved | 05-04 | |
| Intermittent Voice issues | Minor | 26 min | resolved | 05-04 | |
| Issues reported on Whatsapp Business Account channel availability | Minor | 2.0 h | resolved | 05-05 | |
| Intermittent Flow Builder errors | Minor | 4.1 h | resolved | 05-13 | |
| Delayed messages on multiple Conversations platforms | Minor | 3.5 h | resolved | 05-24 | |
| Small subset of WhatsApp channels became unavailable | Minor | 1.3 h | resolved | 05-25 | |
| SMS delivery delays | Minor | 59 min | resolved | 05-27 | |
| Delays on Twitter inbound messaging | No impact listed | 36 min | resolved | 05-27 |
Maintenance 8
Show scheduled maintenance
- [Scheduled] Whatsapp DB maintenance
- [Scheduled] TLS Cert Change on SIPTrunking - APAC
- [Scheduled] TLS Cert Change on SIPTrunking - EUROPE
- [Scheduled] TLS Cert Change on SIPTrunking - USA
- [Scheduled] Maintenance on smpp01.messagebird.com
- [Scheduled] Database upgrade maintenance
- [Scheduled] Maintenance on smpp01.messagebird.com
- [Scheduled] Inbox Planned Database Maintenance
Cite this
MessageBird (Bird) posted 10 status incidents in May 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- MessageBird (Bird) in May 2021
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/2021/05