rewindex

Outages by dayMay 25, 2021

Outages on May 25, 2021

UTC day 2021-05-25 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started
5labelled major or critical
19vendors with a new incident
11still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 21 · No impact listed 4 · 16 maintenance

Incidents started this day 30

VendorIncidentImpactStartedResolvedStatus
GorgiasMajor outage in one of our clustersCritical (1.4 h)resolved
imgixElevated rendering errorsMajor (31 min)resolved
MessageBird (Bird)Delayed messages on multiple Conversations platformsMajor (3.0 h)resolved
Monday.comIssues with creating new Integrations and imports. Issue with importing from the following third parties: Basecamp, Asana, Facebook Ads, Zendesk, Jira cloud + server.Major (51 min)resolved
JFrogPartial outage in Azure EUWMajor (14 h)resolved
BitbucketBitbucket Pipelines UI slow to updateMinor (5.1 h)resolved
TwilioSMS Delivery Delays to MTN Network in SyriaMinor (2.9 h)resolved
TwilioSMS Delivery Delays to Indonesia Over Indosat (510-01)Minor (5.1 h)resolved
TwilioProgrammable Wireless SIMs Stuck in UpdatingMinor (3.5 h)resolved
SinchDelivery Issues TurkeyMinor (26 h)resolved
SinchDelivery Issues Mexico - TelcelMinor (24 h)resolved
SquarespaceCustomers unable to register domainsMinor (2.6 h)resolved
SinchDelivery Issues - ItalyMinor (22 h)resolved
RevenueCatIncreased response time in a subset of requestsMinor (25 min)resolved
GitHub CopilotIncident with IssuesMinor (11 min)resolved
GitHubIncident with IssuesMinor (11 min)resolved
MessageBird (Bird)Small subset of WhatsApp channels became unavailableMinor (1.3 h)resolved
CircleCIIncreased jobs run timeMinor (1.6 h)resolved
BrazeDelayed data processing and message sending for some customersMinor (1.2 h)resolved
HeapElevated App ErrorsMinor (2.3 h)resolved
BandwidthPossible On-net Porting DelaysMinor (5.9 h)resolved
TwilioToll-Free MMS Delivery Failures for a Subset of Twilio NumbersMinor (9.1 h)resolved
TwilioSMS Delivery Delays to Tanzania Airtel NetworkMinor (3.4 h)resolved
TwilioInbound Call Failures to a Subset of Twilio Toll-Free Phone Numbers from TurkcellMinor (16 h)resolved
TwilioSMS Delivery Failures to United Kingdom - O2 NetworkMinor (5.8 h)resolved
BitbucketPerformance Degradation with Git Operations over SSH and HTTPSMinor (1.4 h)resolved
Elastic CloudAccount usage data not available for preview in user consoleNo impact listed (17 d)resolved
TwilioSuper SIM Network Registration DelaysNo impact listed (0 min)resolved
Logz.ioLog ingestion delay in eu-central-1 regionNo impact listed (4.3 h)resolved
SurveyMonkeyResolved - Error on survey preview pageNo impact listed (0 min)resolved

Still open from earlier days 11

VendorIncidentImpactStartedResolvedStatus
GorgiasMajor outage in one of our clustersCritical (41 min)resolved
QuickBooks OnlineMultiple Banks reporting error 101 when attempting to connect or update Online Banking.Major (51 min)resolved
TwilioInbound Call Failures to Twilio Jamaican Phone NumbersMinor (4 d)resolved
Bunny.netHigh Processing TimesMinor (8 d)resolved
SinchDelivery Issue Algeria - WataniyaMinor (5 d)resolved
TwilioSMS Delivery Delays to Bluesky SamoaMinor (2 d)resolved
SinchFlashcall Degradation - UzbekistanMinor (14 d)resolved
KlaviyoDelay in Analytics Processing for 12.5% of MetricsMinor (4 d)resolved
RevenueCatSupport center unavailableMinor (22 h)resolved
New RelicInfrastructure Alerts/UI Irregularities for US RegionMinor (5.3 h)resolved
RenderDuplicate logs in dashboard and Log StreamsNo impact listed (4 d)resolved

Maintenance 16

VendorIncidentImpactStartedResolvedStatus
Coda[Scheduled] Scheduled MaintenanceMaintenance (15 min)resolved
Twilio[Scheduled] Brazil SMS Carrier Maintenance - Surf Telecom, BrazilMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Edge Proxy Maintenance - JFKMaintenance (1.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (9.0 h)resolved
Twilio[Scheduled] Russian Federation SMS Carrier Maintenance - MTSMaintenance (2.0 h)resolved
Twilio[Scheduled] Mexico SMS Carrier Maintenance - AT&T MexicoMaintenance (6.0 h)resolved
Twilio[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 KazakhstanMaintenance (3.0 h)resolved
Twilio[Scheduled] Kazakhstan SMS Carrier Maintenance - Altel KazakhstanMaintenance (3.0 h)resolved
Sinch[Scheduled] Sinch Scheduled Maintenance - US1 SiteMaintenance (3.0 h)resolved
Sinch[Scheduled] WhatsApp Routine Maintenance - EUMaintenance (1.0 h)resolved
Sinch[Scheduled] WhatsApp Routine Maintenance - USMaintenance (1.0 h)resolved
Twilio[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 KazakhstanMaintenance (4.0 h)resolved
Twilio[Scheduled] Kazakhstan SMS Carrier Maintenance - Altel KazakhstanMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (2.0 h)resolved
Linode (Akamai)[Scheduled] Scheduled Network Maintenance - EU-Central (Frankfurt)Maintenance (2.1 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Gorgias, imgix, MessageBird (Bird), Monday.com, JFrog, Bitbucket, Twilio, Sinch, Squarespace, RevenueCat, GitHub Copilot, GitHub.

Cite this

30 vendor-reported incidents started on 2021-05-25 (UTC) across 19 vendors, 5 labelled major or critical by the vendor.

Title
Outages on May 25, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-05-25

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