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CompaniesRevenueCatIncidents

RevenueCat: Support center unavailable

MinorStatus: resolvedStarted Resolved (22 h)1 updatestatus.revenuecat.com (opens in new tab)

Timeline of updates

  1. resolved

    The support center is back online at support.revenuecat.com. There were some new tickets that were not recovered. If you had submitted a support ticket in the past 24hrs and did not receive an automated email reply that your message was received, or a message from our support team, you will need to resubmit your request. We apologize for the inconvenience. We're working with our support provider to understand the root cause of the disruption.

From RevenueCat’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.revenuecat.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by RevenueCat, started 2021-05-24 22:18 UTC, resolved after 22 h, 1 update(s).

Title
Support center unavailable
Vendor
RevenueCat
Date
URL
https://rewindex.com/company/revenuecat/incidents/vmkhvyqx4qdj

RevenueCat profileRecent RevenueCat incidentsAll outages on May 24, 2021RevenueCat in May 2021MarkdownJSON