Outages by day/May 13, 2021
Outages on May 13, 2021
UTC day 2021-05-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
27incidents started
7labelled major or critical
15vendors with a new incident
12still open from earlier days
By vendor label: Critical 2 · Major 5 · Minor 17 · No impact listed 3 · 12 maintenance
Incidents started this day 27
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| BBandwidth | Bandwidth Local Market Impairment - LATA 928 (Charlottesville, VA) | Critical | | (14 h) | resolved |
| SurveyMonkey | Create page is not loading | Critical | | (13 min) | resolved |
| Scaleway | [DC3] Switch down in DC3 Room 31 Racks B4, B5 and B6 | Major | | (2.5 h) | resolved |
| Scaleway | [DC2] Switch down in DC2 Room 205 Racks D8 | Major | | (5.0 h) | resolved |
| MMessageBird (Bird) | WhatsApp media messages delivery issue | Major | | (5.6 h) | resolved |
| BBandwidth | Possible Toll Free Activation delays | Major | | (2.7 h) | resolved |
| LLaunchDarkly | c/c++ client-side SDK may be unable to initialize | Major | | (3.1 h) | resolved |
| Plivo | Inbound SMS/MMS failure towards US phone numbers : Charlottesville, VA | Minor | | (13 h) | resolved |
| MMessageBird (Bird) | Intermittent Flow Builder errors | Minor | | (4.1 h) | resolved |
| TTwilio | Inbound Call Failures to a Subset of Spain Landline Phone Numbers | Minor | | (20 h) | resolved |
| TTwilio | Inbound Call Failures to Brazil Phone Numbers | Minor | | (2.1 h) | resolved |
| SSinch | Sinch notification - Whatsapp | Minor | | (19 h) | resolved |
| TTwilio | SMS Delivery Reports Delays to Canada Over Short Code | Minor | | (3.9 h) | resolved |
| New Relic | Lookout Delays for US Region | Minor | | (17 min) | resolved |
| MongoDB Atlas | MongoDB Realm: Statically-hosted content may display security warnings | Minor | | (3.4 h) | resolved |
| SparkPost | Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only) | Minor | | (3.4 h) | resolved |
| TTwilio | MMS Delivery Delays on US - T-Mobile Over a Subset of Short Codes | Minor | | (3.1 h) | resolved |
| TTwilio | Elevated HTTP 500 Errors for Group MMS | Minor | | (1.2 h) | resolved |
| KKlaviyo | Delay in Analytics Processing for 25% of Metrics | Minor | | (5 d) | resolved |
| TTwilio | SMS Delivery Failures to Brazil Oi and Brazil Tim when Sending from Local Long Codes | Minor | | (7 d) | resolved |
| LLaunchDarkly | User indexing is delayed | Minor | | (20 h) | resolved |
| TTwilio | Flex Admin Experience Configuration Service Returning 400s | Minor | | (1.1 h) | resolved |
| TTwilio | Connection Failure for Pre-Registered Template Messages to China Over Multiple Networks (460-000, 460-001, 460-011) | Minor | | (9.4 h) | resolved |
| TTwilio | SMS Delivery Delays to the Orange and TIGO Networks in the DRC | Minor | | (4.0 h) | resolved |
| BigCommerce | Delayed transactional and order notification emails | No impact listed | | (2 min) | resolved |
| ngrok | US tunnel performance degradation | No impact listed | | (48 min) | resolved |
| Dropbox | Dropbox experienced a brief partial outage on website, API and desktop application | No impact listed | | (0 min) | resolved |
Still open from earlier days 12
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Scaleway | [Hosting] Email delivery issue | Major | | (3 d) | resolved |
| Xero | Some users experiencing slowness in Xero | Major | | (4.5 h) | resolved |
| SSinch | Service Notification - Etisalat Egypt | Minor | | (4 d) | resolved |
| Scaleway | UCEprotect blacklist our AS | Minor | | (7 d) | resolved |
| Scaleway | [WEBHOSTING] Platform issue | Minor | | (8 d) | resolved |
| SSmartsheet | Workflow automation delays for integrated services | Minor | | (18 h) | resolved |
| TTwilio | SMS Delivery Delays to US Cellular One from Shortcodes and Longcodes | Minor | | (19 h) | resolved |
| TTwilio | Verify Usage Logs Timing Out in Console | Minor | | (7.0 h) | resolved |
| TTwilio | Messaging Insights Show Incorrect Aggregations | Minor | | (2 d) | resolved |
| SSinch | Delivery Issue Iraq - Asiacell | Minor | | (22 h) | resolved |
| TTwilio | SMS Delivery Delays to the T-Mobile Network in United States | Minor | | (3.0 h) | resolved |
| TTwilio | SMS Delivery Delays to the Kcell Network in Kazakhstan | Minor | | (2.6 h) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, SurveyMonkey, Scaleway, MessageBird (Bird), LaunchDarkly, Plivo, Twilio, Sinch, New Relic, MongoDB Atlas, SparkPost, Klaviyo.
Cite this
27 vendor-reported incidents started on 2021-05-13 (UTC) across 15 vendors, 7 labelled major or critical by the vendor.
- Title
- Outages on May 13, 2021
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2021-05-13