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CompaniesSurveyMonkeyMonthly reportsMay 2021

SurveyMonkey in May 2021: incidents, uptime and changes

4incidents posted
2labelled major or critical
99.93%free of major/critical
99.89%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 27 min, incident time 46 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Minor 1 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Create page is not loadingCritical13 minresolved05-13
Survey pages are not loadingCritical14 minresolved05-21

Other incidents 2

IncidentImpactStartedDurationStatusDay
Resolved - Error on survey preview pageNo impact listed0 minresolved05-25
Errors and slow loading of survey pages and preview pageMinor19 minresolved05-26

Cite this

SurveyMonkey posted 4 status incidents in May 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
SurveyMonkey in May 2021
Vendor
SurveyMonkey
Date
URL
https://rewindex.com/company/surveymonkey/2021/05

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