Twilio: Our Engineers are Reporting a Retroactive Issue with SHAKEN/STIR Signing Failures
Timeline of updates
- resolved
Our engineers are currently investigating the customer impact of a retroactive issue with SHAKEN/STIR on Saturday May 22, 5:26 PM to 5:56 PM PST due to Network Timeouts. During this period, customers may have experienced signing failures. We will follow up and provide customer impact details within 2 hours.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2021-05-24 19:17 UTC, resolved after 16 min, 1 update(s).
- Title
- Our Engineers are Reporting a Retroactive Issue with SHAKEN/STIR Signing Failures
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/0fw2p6hq5nh6
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