# Outages on May 18, 2021 (UTC)

> 24 incidents started on May 18, 2021 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Lever, imgix, New Relic); 10 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-05-18
Last updated: 2021-05-19T17:41:00Z

- Incidents started: 24 (major/critical: 7, other: 17) across 19 vendors
- Still open from earlier days: 10 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: critical 3, major 4, minor 12, none 5
- Previous day with incidents: [2021-05-17](https://rewindex.com/outages/2021-05-17.md) · Next: [2021-05-19](https://rewindex.com/outages/2021-05-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [500 errors when accessing Sandbox](https://rewindex.com/company/lever/incidents/cpshnxybg1k7.md) | critical | 2021-05-18 04:24 UTC | 2021-05-18 04:53 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Elevated origin errors](https://rewindex.com/company/imgix/incidents/862cpx7ngfc4.md) | critical | 2021-05-18 13:14 UTC | 2021-05-18 14:20 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [NR1 UI Unavailable for EU](https://rewindex.com/company/new-relic/incidents/lqvx5p2knjvh.md) | critical | 2021-05-18 14:06 UTC | 2021-05-18 16:35 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our login / SSO flow](https://rewindex.com/company/monday-com/incidents/glzgxcbzj5sk.md) | major | 2021-05-18 09:16 UTC | 2021-05-18 09:42 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC3\] RPN switch issue in DC3 Room 31 Rack C11](https://rewindex.com/company/scaleway/incidents/p23654nvh6dw.md) | major | 2021-05-18 10:11 UTC | 2021-05-18 10:37 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform admin - Degraded](https://rewindex.com/company/typeform/incidents/r1xd79f2ws06.md) | major | 2021-05-18 10:44 UTC | 2021-05-18 10:50 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Platform issue](https://rewindex.com/company/scaleway/incidents/p9z0mz51w26z.md) | major | 2021-05-18 16:56 UTC | 2021-05-19 08:24 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Intermittent errors while accessing Confluence](https://rewindex.com/company/confluence/incidents/bzchd0mj0dcq.md) | minor | 2021-05-18 08:08 UTC | 2021-05-18 08:17 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with GitHub Actions](https://rewindex.com/company/github-copilot/incidents/m16jzl31gnqt.md) | minor | 2021-05-18 08:45 UTC | 2021-05-18 19:09 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with GitHub Actions](https://rewindex.com/company/github/incidents/m16jzl31gnqt.md) | minor | 2021-05-18 08:45 UTC | 2021-05-18 19:09 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS failure towards France phone numbers](https://rewindex.com/company/plivo/incidents/qvv1zx52d98j.md) | minor | 2021-05-18 12:22 UTC | 2021-05-18 13:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Twilio Portugal Phone Numbers](https://rewindex.com/company/twilio/incidents/c2ldkmxpks5m.md) | minor | 2021-05-18 12:45 UTC | 2021-05-19 17:41 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Issues with our API - Identified](https://rewindex.com/company/monday-com/incidents/lml2j8yz77wv.md) | minor | 2021-05-18 14:12 UTC | 2021-05-18 14:18 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Slow Performance of the Web App](https://rewindex.com/company/help-scout/incidents/n2jx8k6gyttp.md) | minor | 2021-05-18 14:36 UTC | 2021-05-18 15:05 UTC | resolved |
| [Wasabi](https://rewindex.com/company/wasabi.md) | [Wasabi Account Control Manager (WACM) slow response times reported](https://rewindex.com/company/wasabi/incidents/0y0f5vwyw3jf.md) | minor | 2021-05-18 16:18 UTC | 2021-05-18 18:54 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Lookout Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/pqbf9tpvy53j.md) | minor | 2021-05-18 16:45 UTC | 2021-05-18 21:45 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Live Input Health Dashboard Unavailable](https://rewindex.com/company/mux/incidents/h5s67yshmnfj.md) | minor | 2021-05-18 18:22 UTC | 2021-05-18 20:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Iran's Irancell Network (432-35)](https://rewindex.com/company/twilio/incidents/lg90xqt22xm1.md) | minor | 2021-05-18 21:24 UTC | 2021-05-19 01:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Subset of Faxes Sent From Twilio Failing with Error “Media File Is Invalid”](https://rewindex.com/company/twilio/incidents/tcmmv9n3jsrt.md) | minor | 2021-05-18 21:54 UTC | 2021-05-18 23:05 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [Delayed indexing & search results](https://rewindex.com/company/fullstory/incidents/76qv30pvb37z.md) | none | 2021-05-18 03:00 UTC | 2021-05-18 03:00 UTC | resolved |
| [Ashby](https://rewindex.com/company/ashby.md) | [Analytics & ATS - Empty Lists](https://rewindex.com/company/ashby/incidents/qtgvtpw3kjtz.md) | none | 2021-05-18 04:00 UTC | 2021-05-18 04:00 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Major\] Issue with Public API, Uploads and Downloads](https://rewindex.com/company/box/incidents/8vtpdfv22879.md) | none | 2021-05-18 06:37 UTC | 2021-05-18 06:37 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Error 500 when accessing Templates, Photos and Searching in the Editor](https://rewindex.com/company/canva/incidents/bh2xbpjz87q8.md) | none | 2021-05-18 07:51 UTC | 2021-05-18 09:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Porting Delays - Lumen Port-Ins](https://rewindex.com/company/bandwidth/incidents/f0clqh625x3r.md) | none | 2021-05-18 16:46 UTC | 2021-05-18 19:52 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Issue login in and with newly created access/secret keys on Object Storage](https://rewindex.com/company/scaleway/incidents/hwqy39ks3l47.md) | major | 2021-05-17 17:02 UTC | 2021-05-21 12:23 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [UI and API Unavailable for EU Region](https://rewindex.com/company/new-relic/incidents/w5sw0ht262rq.md) | major | 2021-05-17 20:10 UTC | 2021-05-18 02:18 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [UCEprotect blacklist our AS](https://rewindex.com/company/scaleway/incidents/7yhgwblnd4qt.md) | minor | 2021-05-11 06:41 UTC | 2021-05-18 09:41 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[WEBHOSTING\] Platform issue](https://rewindex.com/company/scaleway/incidents/3ydm6bb0608m.md) | minor | 2021-05-11 18:26 UTC | 2021-05-19 08:25 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing for 25% of Metrics](https://rewindex.com/company/klaviyo/incidents/n296gp1tn6z7.md) | minor | 2021-05-13 17:39 UTC | 2021-05-18 14:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Brazil Oi and Brazil Tim when Sending from Local Long Codes](https://rewindex.com/company/twilio/incidents/9skntwy87fcy.md) | minor | 2021-05-13 17:57 UTC | 2021-05-20 19:56 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [PAAS Portal - Deployment Completion Status](https://rewindex.com/company/optimizely/incidents/7h8qy1vsjmcw.md) | minor | 2021-05-14 09:19 UTC | 2021-05-19 08:19 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/qjkwp353k005.md) | minor | 2021-05-17 12:54 UTC | 2021-05-19 05:20 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Slow Upload Performance](https://rewindex.com/company/bunny-net/incidents/r3b7d19yr6nc.md) | minor | 2021-05-17 21:48 UTC | 2021-05-18 01:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: Minimal Customer Impact for Subset of SIP Calls over ORANGE OBS Missing "ForwardedFrom" Parameter.](https://rewindex.com/company/twilio/incidents/6px5jg1h925m.md) | minor | 2021-05-17 23:40 UTC | 2021-05-18 00:18 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [\[Scheduled\] Scheduled maintenance for LTI](https://rewindex.com/company/lever/incidents/cdn3vfdk2pbq.md) | maintenance | 2021-05-18 01:00 UTC | 2021-05-18 01:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/nqjqnqjfp0s3.md) | maintenance | 2021-05-18 02:00 UTC | 2021-05-18 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 734 - Bakersfield, CA](https://rewindex.com/company/bandwidth/incidents/msf12kxcbc4v.md) | maintenance | 2021-05-18 04:00 UTC | 2021-05-18 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - ATL](https://rewindex.com/company/bandwidth/incidents/pqwf7sf772hf.md) | maintenance | 2021-05-18 04:00 UTC | 2021-05-18 09:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/1nk0zjqj87s7.md) | maintenance | 2021-05-18 06:00 UTC | 2021-05-18 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/jg48v9qx86s8.md) | maintenance | 2021-05-18 06:00 UTC | 2021-05-18 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/h65xzvbxj5tm.md) | maintenance | 2021-05-18 06:01 UTC | 2021-05-18 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled Network Maintenance - Sinch Legacy Atlas IAD3 Site](https://rewindex.com/company/sinch/incidents/4mhg95nwcdyk.md) | maintenance | 2021-05-18 08:00 UTC | 2021-05-18 10:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Object Storage Maintenance - US-East (Newark)](https://rewindex.com/company/linode-akamai/incidents/z5ng1kzfm1h6.md) | maintenance | 2021-05-18 12:07 UTC | 2021-05-18 17:30 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] Whatsapp DB maintenance](https://rewindex.com/company/messagebird-bird/incidents/6vb1vqjlxv3t.md) | maintenance | 2021-05-18 19:00 UTC | 2021-05-18 19:15 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - O2 UK](https://rewindex.com/company/sinch/incidents/cdfd066b6663.md) | maintenance | 2021-05-18 22:00 UTC | 2021-05-19 03:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - O2 UK](https://rewindex.com/company/twilio/incidents/j2jfhcvvszfh.md) | maintenance | 2021-05-18 22:00 UTC | 2021-05-19 03:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] UK Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/ghgv1rwjm482.md) | maintenance | 2021-05-18 22:00 UTC | 2021-05-19 03:00 UTC | resolved |

## Cite this

24 vendor-reported incidents started on 2021-05-18 (UTC) across 19 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-05-18
- Citation: Rewindex daily outage roundup, “Outages on May 18, 2021” (2021-05-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-05-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 18, 2021 (2021-05-18)](https://rewindex.com/outages/2021-05-18)`


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Canonical: https://rewindex.com/outages/2021-05-18 · Markdown: https://rewindex.com/outages/2021-05-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:10.479Z