rewindex

CompaniesTwilioIncidents

Twilio: Automated Alert: Minimal Customer Impact for Subset of SIP Calls over ORANGE OBS Missing "ForwardedFrom" Parameter.

MinorStatus: resolvedStarted Resolved (38 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We have fully investigated the issue regarding the Missing "ForwardedFrom" parameter in SIP calls and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-05-17 23:40 UTC, resolved after 38 min, 1 update(s).

Title
Automated Alert: Minimal Customer Impact for Subset of SIP Calls over ORANGE OBS Missing "ForwardedFrom" Parameter.
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/6px5jg1h925m

Twilio profileRecent Twilio incidentsAll outages on May 17, 2021Twilio in May 2021MarkdownJSON