# Canva in May 2021: incidents, uptime and changes

> Canva in May 2021: 8 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2021/05
Last updated: 2021-06-01T00:00:00Z

- Incidents posted: 8 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 3, none 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.56% free of any incident; outage time 0 min, incident time 3 h 14 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2021](https://rewindex.com/company/canva/2021/04.md) · Next: [June 2021](https://rewindex.com/company/canva/2021/06.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Scheduled Maintenance](https://rewindex.com/company/canva/incidents/3cx68d9fsj9n.md) | minor | 2021-05-09 06:00 UTC | 2021-05-09 07:25 UTC | 1.4 h | resolved |
| [Image effects issues with background images](https://rewindex.com/company/canva/incidents/kprwsjc7knfq.md) | none | 2021-05-11 09:16 UTC | 2021-05-11 14:45 UTC | 5.5 h | resolved |
| [Users are getting error 500 when accessing the Canva website](https://rewindex.com/company/canva/incidents/19srjzvgqbg4.md) | minor | 2021-05-12 01:48 UTC | 2021-05-12 02:16 UTC | 28 min | resolved |
| [Error 500 when accessing Templates, Photos and Searching in the Editor](https://rewindex.com/company/canva/incidents/bh2xbpjz87q8.md) | none | 2021-05-18 07:51 UTC | 2021-05-18 09:30 UTC | 1.6 h | resolved |
| [Users from Philippines are getting 404s when trying to access Marketplace search pages when logged out](https://rewindex.com/company/canva/incidents/z8rv9fltp7sc.md) | none | 2021-05-20 08:16 UTC | 2021-05-20 08:17 UTC | 1 min | resolved |
| [Can't access Canva (Error 500)](https://rewindex.com/company/canva/incidents/6k3kt46gcj37.md) | none | 2021-05-21 06:46 UTC | 2021-05-21 06:58 UTC | 12 min | resolved |
| [Scheduled Maintenance](https://rewindex.com/company/canva/incidents/4z0kct2mf51f.md) | minor | 2021-05-30 06:00 UTC | 2021-05-30 07:21 UTC | 1.4 h | resolved |
| [Scheduled Maintenance](https://rewindex.com/company/canva/incidents/lr67s1lgdch8.md) | none | 2021-05-30 07:43 UTC | 2021-05-30 07:47 UTC | 4 min | resolved |

## Cite this

Canva posted 8 status incidents in May 2021 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2021/05
- Citation: Canva, “Canva in May 2021” (2021-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2021/05 (CC BY 4.0).
- Markdown link: `[Canva: Canva in May 2021 (2021-05-01)](https://rewindex.com/company/canva/2021/05)`


---
Canonical: https://rewindex.com/company/canva/2021/05 · Markdown: https://rewindex.com/company/canva/2021/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:09.466Z