CompaniesCanvaMonthly reportsApril 2021
Canva in April 2021: incidents, uptime and changes
3incidents posted
3labelled major or critical
99.67%free of major/critical
99.67%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 2 h 20 min, incident time 2 h 20 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 3
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Error 500 when accessing the Canva website | Critical | 15 min | resolved | 04-06 | |
| Users are getting an error when accessing/logging out of Canva homepage and errors accessing Marketplace pages | Critical | 59 min | resolved | 04-06 | |
| Users are not able to access their designs | Critical | 1.1 h | resolved | 04-23 |
Cite this
Canva posted 3 status incidents in April 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Canva in April 2021
- Vendor
- Canva
- Date
- URL
- https://rewindex.com/company/canva/2021/04