Canva: Thumbnails not loading on the home page / Uploaded media appears broken when viewed in the editor and is not displaying on the uploads folder
Impact: majorStatus: resolvedStarted Resolved (43 min)1 updateSource: www.canvastatus.com (opens in new tab)
Timeline of updates
- resolved
Between 2021-06-16 20:00 UTC to 2021-06-16 22:00 UTC, a few users experienced thumbnails not loading on the home page / uploaded media appear broken when viewed in the editor and is not displaying on the uploads folder. The issue has been resolved and the service is operating normally.
From Canva’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on www.canvastatus.com (opens in new tab). Canva profile · Recent Canva incidents · Markdown · JSON