Outages by dayJuly 22, 2021

Outages on July 22, 2021

UTC day 2021-07-22 (Jul 22, 2021, 00:00 to Jul 22, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started

8labelled major or critical

22vendors with a new incident

7still open from earlier days

By vendor label: Critical 2 · Major 6 · Minor 11 · No impact listed 11 · 31 maintenance

Incidents started this day 30

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - LATA: 928 - Charlottesville, VA	Critical	13:26	20:54 (7.5 h)	resolved
Red Hat (incl. Quay.io)	Major Edge DNS Outage	Critical	15:51	19:51 (4.0 h)	resolved
Sentry	Elevated API and processing error rate	Major	13:22	14:45 (1.4 h)	resolved
Logz.io	DNS Related errors causing App unavailability	Major	15:46	17:13 (1.4 h)	resolved
Lever	Visual Insight showing stale data	Major	16:27	Jul 27, 2021, 16:12 (5 d)	resolved
QuickBooks Online	Some customers are unable to login to QuickBooks or the service is not responding as expected	Major	16:38	17:25 (47 min)	resolved
CockroachDB	Free-tier connection outage	Major	17:20	18:18 (58 min)	resolved
MongoDB Atlas	Atlas and Cloud Manager Metrics Collection Delay	Major	22:19	22:35 (16 min)	resolved
LaunchDarkly	elevated error on events API	Minor	00:09	00:09 (0 min)	resolved
Scaleway	[SAN] SAN disconnection	Minor	09:55	Aug 20, 2021, 13:43 (29 d)	resolved
Bitbucket	Bitbucket Pipelines network degradation	Minor	10:18	11:20 (1.0 h)	resolved
Twilio	SMS Delivery Delays to Al-Madar Network in Libya	Minor	10:30	15:16 (4.8 h)	resolved
Plivo	Inbound SMS/MMS failure towards US phone numbers : Charlottesville, VA	Minor	13:34	20:56 (7.4 h)	resolved
Xero	Users are unable to access Xero	Minor	15:54	17:59 (2.1 h)	resolved
Scaleway	[Elements] Ticketing issues	Minor	17:21	17:58 (37 min)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR Traffic towards Vodafone in New Zealand	Minor	18:56	21:37 (2.7 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential delay in message delivery for the customers connected to US Datacenter \| TT# MNOC-31614	Minor	20:07	Jul 23, 2021, 03:12 (7.1 h)	resolved
Sinch	DI SMS 365 \| Operator Services \| Potential delay in delivery of MO, MT & DLR \| TT# MNOC-31619	Minor	21:25	Jul 23, 2021, 03:12 (5.8 h)	resolved
Lever	Intermittent issues impacting Lever Hire	Minor	22:20	22:37 (17 min)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages TT#MNOC-31590	No impact listed	05:43	05:58 (15 min)	resolved
Hotjar	Some sites potentially collecting less data	No impact listed	09:05	10:02 (57 min)	resolved
Bandwidth	BXML Outage	No impact listed	13:30	13:30 (0 min)	resolved
Bunny.net	Realtime Log Forwarding Issue	No impact listed	14:35	15:20 (45 min)	resolved
Bugsnag	Delays in event processing	No impact listed	16:11	17:46 (1.6 h)	resolved
ngrok	Tunnel startup failures in the US region	No impact listed	16:14	16:50 (36 min)	resolved
Cloudinary	Delivery Traffic Partial Outage due to DNS issue	No impact listed	16:22	Jul 23, 2021, 07:37 (15 h)	resolved
New Relic	APM UI Irregularities for US and EU regions	No impact listed	16:30	16:30 (0 min)	resolved
New Relic	NR1 Error Responses for EU Region	No impact listed	17:00	17:00 (0 min)	resolved
Twilio	SMS Delivery Delays over Subset of Shortcodes to Multiple US Networks	No impact listed	17:01	17:01 (0 min)	resolved
Contentful	Regional image and asset delivery issues	No impact listed	17:05	17:22 (17 min)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Klaviyo	Delay in Analytics Processing for 12.5% of Metrics	Major	Jul 16, 2021, 20:41	Jul 26, 2021, 12:09 (10 d)	resolved
Klaviyo	Delays in Analytics Processing	Major	Jul 20, 2021, 16:51	Jul 27, 2021, 13:40 (7 d)	resolved
Sinch	Flashcall Degradation - Indonesia	Minor	Jul 20, 2021, 05:48	Jul 26, 2021, 11:37 (6 d)	resolved
Twilio	SMS Short Code Delivery Failures to Videotron	Minor	Jul 21, 2021, 15:44	07:06 (15 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR Traffic towards Core Telecom UK in United Kingdom	Minor	Jul 21, 2021, 17:20	17:51 (25 h)	resolved
QuickBooks Online	Pay event submission delay with the ATO	No impact listed	Jul 15, 2021, 03:18	Jul 28, 2021, 07:47 (13 d)	resolved
Amplitude	data missing from the /batch endpoint We are replaying events from Vacuum, mParticle, Segment, Braze, and RudderStack	No impact listed	Jul 21, 2021, 17:26	Jul 27, 2021, 18:03 (6 d)	resolved

Maintenance 31

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers	Maintenance	03:02	06:59 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free MMS/SMS	Maintenance	03:02	07:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	03:03	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US Toll-Free SMS/MMS Carrier Partner Maintenance	Maintenance	03:03	06:59 (3.9 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	09:30 (5.5 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number# 2415	Maintenance	04:00	09:00 (5.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - CA-Central (Toronto)	Maintenance	04:00	05:00 (1.0 h)	resolved
Twilio	[Scheduled] Costa Rica SMS Carrier Maintenance - Kolbi ICE	Maintenance	04:00	10:00 (6.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Small US Regional Carriers	Maintenance	04:00	09:00 (5.0 h)	resolved
Gorgias	[Scheduled] Necessary database maintenance	Maintenance	04:46	05:03 (17 min)	resolved
Scaleway	[Scheduled] [DC5] Scheduled maintenance Room 1 - Racks D1 to D19	Maintenance	05:02	05:52 (50 min)	resolved
Sinch	[Scheduled] Internal Maintenance - Reach Platform	Maintenance	05:03	09:00 (4.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T Mexico	Maintenance	05:03	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS/SMS	Maintenance	05:04	09:00 (3.9 h)	resolved
Sinch	[Scheduled] DI SMS 365\| Enterprise Messaging \| 3rd party Application Maintenance \| Planned maintenance towards AT&T Mexico	Maintenance	05:04	11:00 (5.9 h)	resolved
Sinch	[Scheduled] External Maintenance - T-Mobile US	Maintenance	05:04	08:00 (2.9 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile US	Maintenance	05:04	11:00 (5.9 h)	resolved
Sinch	[Scheduled] DI MMS 365 - MM7 \| Enterprise Messaging & Operator Services \| Application Maintenance \| PCR Number #9096	Maintenance	06:00	07:11 (1.2 h)	resolved
Bandwidth	[Scheduled] DLS Maintenance - LAX Data Center	Maintenance	07:01	12:01 (5.0 h)	resolved
Sinch	[Scheduled] External Maintenance - T-Mobile US	Maintenance	08:00	11:00 (3.0 h)	resolved
Sentry	[Scheduled] Files maintenance	Maintenance	09:00	09:10 (10 min)	resolved
Sinch	[Scheduled] DI SMS 365\| Enterprise Messaging \| 3rd party Network Maintenance \| Maintenance performed by U-Mobile , Malaysia	Maintenance	16:00	16:30 (30 min)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Maintenance - U Mobile	Maintenance	16:00	16:30 (30 min)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| Change in URL for Message Manager	Maintenance	17:58	not resolved	unknown
Twilio	[Scheduled] Sri Lanka SMS Carrier Maintenance - Hutchison Telecommunications	Maintenance	19:30	21:00 (1.5 h)	resolved
Twilio	[Scheduled] Bulgaria SMS Carrier Maintenance - A1 (M-TEL)	Maintenance	21:00	Jul 23, 2021, 03:00 (6.0 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Maintenance - O2 UK : July 22, 15:00 PT - 23:00 PT	Maintenance	22:00	Jul 23, 2021, 06:00 (8.0 h)	resolved
Bitbucket	[Scheduled] Storage infrastructure testing - repositories briefly read-only	Maintenance	22:00	Jul 23, 2021, 00:00 (2.0 h)	resolved
Twilio	[Scheduled] UK Voice Carrier Partner Maintenance	Maintenance	23:00	Jul 23, 2021, 03:00 (4.0 h)	resolved
Lever	[Scheduled] Scheduled maintenance	Maintenance	23:00	Jul 23, 2021, 07:00 (8.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Red Hat (incl. Quay.io), Sentry, Logz.io, Lever, QuickBooks Online, CockroachDB, MongoDB Atlas, LaunchDarkly, Scaleway, Bitbucket, Twilio.

Cite this

30 vendor-reported incidents started on 2021-07-22 (UTC) across 22 vendors, 8 labelled major or critical by the vendor.

Title: Outages on July 22, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-07-22 00:00 UTC
URL: https://rewindex.com/outages/2021-07-22

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