Outages by dayJuly 23, 2021

Outages on July 23, 2021

UTC day 2021-07-23 (Jul 23, 2021, 00:00 to Jul 23, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started

3labelled major or critical

8vendors with a new incident

9still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 11 · No impact listed 4 · 10 maintenance

Incidents started this day 18

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Customer Portal Database Connectivity	Critical	16:00	Jul 24, 2021, 00:24 (8.4 h)	resolved
Lever	Intermittent issues impacting Lever Hire	Major	13:41	16:27 (2.8 h)	resolved
Red Hat (incl. Quay.io)	Intermittent functionality in the partner certification workflow	Major	16:53	18:40 (1.8 h)	resolved
Twilio	SMS Delivery Failures on Zet-Mobile Network in Tajikistan	Minor	00:55	Jul 26, 2021, 20:13 (4 d)	resolved
Twilio	SMS Delivery Delays on Gigsky Network in US	Minor	01:12	04:30 (3.3 h)	resolved
New Relic	Alerts/UI Delays for US Region	Minor	05:07	05:21 (14 min)	resolved
Sinch	Delivery Issue - Globe Philippines	Minor	09:11	12:01 (2.8 h)	resolved
Confluent	New Connector cannot be created in following Regions (AWS us-west-2, AWS us-east-1, AWS ap-southeast-1 and GCP asia-southeast1)	Minor	12:29	14:31 (2.0 h)	resolved
Twilio	Unable to create a Flex account in Admin Center	Minor	12:36	13:21 (45 min)	resolved
Twilio	Platform Delays Impacting Multiple Services	Minor	13:22	17:35 (4.2 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Phone Numbers in Multiple Countries (Netherlands, Poland, Italy)	Minor	15:33	22:30 (7.0 h)	resolved
Twilio	SMS Delivery Delays to Mobitel Network in Sri-Lanka for Messages from Numeric Sender ID	Minor	16:21	20:37 (4.3 h)	resolved
Mux	Missing Data Exports for July 22	Minor	16:50	21:21 (4.5 h)	resolved
Twilio	Body Encoding Issues for a Subset of Vodafone Idea Users in India	Minor	17:51	19:27 (1.6 h)	resolved
Sinch	Sinch Service Notification - Signaling partner degradation	No impact listed	11:59	11:59 (0 min)	resolved
Twilio	On Call Engineers are Investigating Issues with the Verify API	No impact listed	13:44	13:53 (9 min)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages TT#MNOC-31649	No impact listed	19:44	23:07 (3.4 h)	resolved
Scaleway	[WEBHOSTING] PF 1000 instabilities	No impact listed	20:44	Jul 26, 2021, 14:54 (3 d)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
Klaviyo	Delay in Analytics Processing for 12.5% of Metrics	Major	Jul 16, 2021, 20:41	Jul 26, 2021, 12:09 (10 d)	resolved
Klaviyo	Delays in Analytics Processing	Major	Jul 20, 2021, 16:51	Jul 27, 2021, 13:40 (7 d)	resolved
Lever	Visual Insight showing stale data	Major	Jul 22, 2021, 16:27	Jul 27, 2021, 16:12 (5 d)	resolved
Sinch	Flashcall Degradation - Indonesia	Minor	Jul 20, 2021, 05:48	Jul 26, 2021, 11:37 (6 d)	resolved
Scaleway	[SAN] SAN disconnection	Minor	Jul 22, 2021, 09:55	Aug 20, 2021, 13:43 (29 d)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential delay in message delivery for the customers connected to US Datacenter \| TT# MNOC-31614	Minor	Jul 22, 2021, 20:07	03:12 (7.1 h)	resolved
Sinch	DI SMS 365 \| Operator Services \| Potential delay in delivery of MO, MT & DLR \| TT# MNOC-31619	Minor	Jul 22, 2021, 21:25	03:12 (5.8 h)	resolved
Amplitude	data missing from the /batch endpoint We are replaying events from Vacuum, mParticle, Segment, Braze, and RudderStack	No impact listed	Jul 21, 2021, 17:26	Jul 27, 2021, 18:03 (6 d)	resolved
Cloudinary	Delivery Traffic Partial Outage due to DNS issue	No impact listed	Jul 22, 2021, 16:22	07:37 (15 h)	resolved

Maintenance 10

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number# 2416	Maintenance	04:01	09:00 (5.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Small US Regional Carriers	Maintenance	04:01	09:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:02	10:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	04:02	10:00 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US Long Number Provider	Maintenance	04:02	10:00 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Verizon - US	Maintenance	04:02	09:00 (5.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Verizon - US	Maintenance	05:00	10:00 (5.0 h)	resolved
Sinch	[Scheduled] External Maintenance - T-Mobile US	Maintenance	07:00	09:00 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile US	Maintenance	07:00	09:00 (2.0 h)	resolved
Bitbucket	[Scheduled] Storage infrastructure maintenance - repositories briefly read-only	Maintenance	20:00	Jul 25, 2021, 23:00 (2 d)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Lever, Twilio, New Relic, Sinch, Confluent, Mux, Scaleway.

Cite this

18 vendor-reported incidents started on 2021-07-23 (UTC) across 8 vendors, 3 labelled major or critical by the vendor.

Title: Outages on July 23, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-07-23 00:00 UTC
URL: https://rewindex.com/outages/2021-07-23

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