Twilio: Platform Delays Impacting Multiple Services
Timeline of updates
- resolved
Between 05:22 and 08:55 Pacific Time, Twilio experienced data processing delays impacting the Flex queue dashboard as well as Flex Insights. Customers may also experience delays in voice call record deletion and messaging callback delivery. The service started to recover around 7:30am Pacific Time, with full recovery around 8:55 Pacific Time. The incident is now resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2021-07-23 13:22 UTC, resolved after 4.2 h, 1 update(s).
- Title
- Platform Delays Impacting Multiple Services
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/9q7rmbflskfn
Twilio profileRecent Twilio incidentsAll outages on July 23, 2021Twilio in July 2021MarkdownJSON