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CompaniesMessageBird (Bird)Monthly reportsJuly 2021

MessageBird (Bird) in July 2021: incidents, uptime and changes

13incidents posted
3labelled major or critical
98.72%free of major/critical
94.60%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9 h 28 min, incident time 40 h 10 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 6 · No impact listed 4

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Dashboard is unavailableMajor6.1 hresolved07-05
Inbox intermittent issuesMajor2.2 hresolved07-07
Partial outage SMS deliveryMajor1.2 hresolved07-21

Other incidents 10

IncidentImpactStartedDurationStatusDay
Whatsapp status update and inbound delaysNo impact listed0 minresolved07-05
SMS Delivery DelaysMinor40 minresolved07-07
Inbox reports data missingNo impact listed18 hresolved07-08
SMS delivery delaysMinor1.3 hresolved07-15
Some issues reported with voice callsNo impact listed0 minresolved07-15
WhatsApp inbound and outbound media delivery failuresMinor23 hresolved07-15
Whatsapp Outbound messages delaysMinor1.9 hresolved07-16
SMPP Servers TLS Certificate rollbackNo impact listed26 minresolved07-21
voice: TTS requests are failing for some languagesMinor5.5 hresolved07-21
Errors creating Inbox ticketsMinor1.1 hresolved07-28

Maintenance 7

Show scheduled maintenance

Cite this

MessageBird (Bird) posted 13 status incidents in July 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
MessageBird (Bird) in July 2021
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/2021/07

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