Outages by dayJuly 28, 2021

Outages on July 28, 2021

UTC day 2021-07-28 (Jul 28, 2021, 00:00 to Jul 28, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

20incidents started

3labelled major or critical

14vendors with a new incident

10still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 12 · No impact listed 5 · 21 maintenance

Incidents started this day 20

Vendor	Incident	Impact	Started	Resolved	Status
Maven Central	search.maven.org is down	Critical	20:40	21:10 (30 min)	resolved
PandaDoc	Document links not opening	Major	12:59	13:58 (59 min)	resolved
Twilio	SMS Delivery Delays and Failures to Claro Network Dominican Republic	Major	17:36	Jul 29, 2021, 03:45 (10 h)	resolved
Sentry	Delays with native and attachment processing	Minor	04:09	06:11 (2.0 h)	resolved
MessageBird (Bird)	Errors creating Inbox tickets	Minor	10:25	11:33 (1.1 h)	resolved
Twilio	SMS Delivery Delays to MTN Network in Nigeria, Ghana, and Cameroon	Minor	15:17	20:03 (4.8 h)	resolved
Grafana Cloud	Grafana Cloud Billing: incorrect usage data recently for Grafana Cloud Graphite instances	Minor	16:49	Jul 29, 2021, 17:43 (25 h)	resolved
Dropbox	Microsoft integrations are not working correctly on Dropbox mobile apps	Minor	16:50	Aug 12, 2021, 15:41 (15 d)	resolved
Twilio	SMS Delivery Report Delays to US Verizon Network Over a Subset of Short Codes	Minor	17:02	21:25 (4.4 h)	resolved
Twilio	SMS Delivery Delays to Orange Network Congo	Minor	18:20	23:33 (5.2 h)	resolved
Trello	Trello Search not working	Minor	18:21	21:43 (3.4 h)	resolved
BigCommerce	Availability issues with Cybersource and Authorize.net	Minor	18:57	20:18 (1.4 h)	resolved
Twilio	SMS Delivery Delays to Airtel Network in Nigeria	Minor	22:13	Jul 29, 2021, 02:30 (4.3 h)	resolved
Dropbox	Scheduled maintenance	Minor	23:27	Jul 29, 2021, 00:24 (57 min)	resolved
Twilio	Toll-Free MMS Delivery Failures for a Subset of Twilio Numbers	Minor	23:53	Jul 29, 2021, 03:53 (4.0 h)	resolved
HubSpot	Updates to user preferences is unavailable for some customers	No impact listed	08:15	12:19 (4.1 h)	resolved
Contentful	Partial outage of the Content Management API	No impact listed	15:22	16:01 (39 min)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of traffic towards all MTN Networks in Africa	No impact listed	15:45	18:12 (2.5 h)	resolved
PyPI (Python Infrastructure)	Major outage in backend infrastructure.	No impact listed	16:08	16:42 (34 min)	resolved
Elastic Cloud	Emails from watches were unable to be sent	No impact listed	22:00	22:00 (0 min)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[SAN] SAN disconnection	Minor	Jul 22, 2021, 09:55	Aug 20, 2021, 13:43 (29 d)	resolved
Sinch	Delivery Issue - GrameenPhone Bangladesh	Minor	Jul 25, 2021, 07:46	Jul 30, 2021, 03:02 (5 d)	resolved
Klaviyo	Delay in Analytics Processing for 12.5% of Metrics	Minor	Jul 26, 2021, 12:12	Jul 29, 2021, 13:49 (3 d)	resolved
Scaleway	[WEBHOSTING] PF 1000 unavailability	Minor	Jul 27, 2021, 20:02	00:19 (4.3 h)	resolved
Twilio	SMS Delivery Delays to MTS Network in Belarus	Minor	Jul 27, 2021, 21:26	02:54 (5.5 h)	resolved
New Relic	Multiple Product UI and Alert Irregularities for US Region	Minor	Jul 27, 2021, 23:15	01:47 (2.5 h)	resolved
Twilio	Elevated Webhook Failures for Subset of Customers when Using the Ashburn Edge	Minor	Jul 27, 2021, 23:57	01:02 (1.1 h)	resolved
Sinch	Sinch Service Notification - Sinch Select - Ooredoo Kuwait	No impact listed	Jul 26, 2021, 10:23	Jul 29, 2021, 06:01 (3 d)	resolved
MongoDB Atlas	MongoDB Atlas: Capacity constrained in Azure West India	No impact listed	Jul 26, 2021, 20:22	Aug 23, 2021, 19:12 (28 d)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	Jul 27, 2021, 23:48	00:13 (25 min)	resolved

Maintenance 21

Vendor	Incident	Impact	Started	Resolved	Status
Lever	[Scheduled] Scheduled Maintenance	Maintenance	00:00	03:00 (3.0 h)	resolved
Heap	[Scheduled] Scheduled Ingestion Maintenance Window	Maintenance	01:01	03:01 (2.0 h)	resolved
Bandwidth	[Scheduled] DLS Maintenance - DFW Data Center	Maintenance	04:01	10:00 (6.0 h)	resolved
Twilio	[Scheduled] Costa Rica SMS Carrier Maintenance - Kolbi ICE	Maintenance	04:01	10:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:02	10:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	04:02	10:00 (6.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Small US Regional Carriers	Maintenance	04:02	10:00 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled maintenance on Plivo MMS	Maintenance	04:30	06:30 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Sprint US	Maintenance	05:00	10:00 (5.0 h)	resolved
Sinch	[Scheduled] Internal Maintenance - Customer Portal	Maintenance	06:00	07:00 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled maintenance on Plivo MMS	Maintenance	06:58	08:58 (2.0 h)	resolved
Sinch	[Scheduled] Scheduled Reach Platform Maintenance	Maintenance	07:00	12:00 (5.0 h)	resolved
Sinch	[Scheduled] \| RESCHEDULED \| DI MMS 365 - MM4 \| Operator Services \| Application Maintenance \| PCR Number # PSD-9121	Maintenance	07:23	17:32 (10 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Maintenance Notification on our CA sites loadbalancers	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - US	Maintenance	09:00	10:00 (1.0 h)	resolved
Coralogix	[Scheduled] Alerts API feature rollout	Maintenance	13:00	15:00 (2.0 h)	resolved
CircleCI	[Scheduled] Emergency Maintenance: Small Subset of macOS Fleet network	Maintenance	15:00	18:00 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance -Tele2	Maintenance	20:00	Jul 29, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon Russia Federation	Maintenance	20:00	Jul 29, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:00	Jul 29, 2021, 00:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Maven Central, PandaDoc, Twilio, Sentry, MessageBird (Bird), Grafana Cloud, Dropbox, Trello, BigCommerce, HubSpot, Contentful, Sinch.

Cite this

20 vendor-reported incidents started on 2021-07-28 (UTC) across 14 vendors, 3 labelled major or critical by the vendor.

Title: Outages on July 28, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-07-28 00:00 UTC
URL: https://rewindex.com/outages/2021-07-28

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