Outages by dayJuly 29, 2021

Outages on July 29, 2021

UTC day 2021-07-29 (Jul 29, 2021, 00:00 to Jul 29, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

27incidents started

2labelled major or critical

16vendors with a new incident

11still open from earlier days

By vendor label: Critical 2 · Minor 17 · No impact listed 8 · 23 maintenance

Incidents started this day 27

Vendor	Incident	Impact	Started	Resolved	Status
Twingate	Controller downtime	Critical	15:15	17:00 (1.8 h)	postmortem
Bandwidth	Bandwidth Local Market Impairment 428 - Wilmington, NC	Critical	18:04	Jul 31, 2021, 00:54 (31 h)	resolved
New Relic	Alerts/UI Irregularities for US Region	Minor	01:19	02:11 (52 min)	resolved
Sentry	Issues with notifications and ownership rules	Minor	07:30	07:30 (0 min)	resolved
Twilio	SMS Delivery Delays to MTN Iran	Minor	07:55	15:04 (7.2 h)	resolved
Sinch	Delivery issue - Orange France	Minor	08:54	11:12 (2.3 h)	resolved
Chargebee	Intermittent failures for PC 2.0 Customers	Minor	09:49	09:49 (0 min)	resolved
Scaleway	[DC2] Public switch down - room 103 rack D13	Minor	10:10	11:16 (1.1 h)	resolved
Twilio	Elevated HTTP 500 Errors for Programmable Fax Rest API	Minor	10:17	11:42 (1.4 h)	resolved
Twilio	SMS Delivery Failures to Iran Rightel	Minor	10:37	17:00 (6.4 h)	resolved
Sinch	Delivery issue - Entel Peru	Minor	11:55	Jul 30, 2021, 08:51 (21 h)	resolved
Scaleway	[ELEMENTS] Compute API slowness	Minor	15:42	Jul 30, 2021, 09:38 (18 h)	resolved
SparkPost	Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)	Minor	16:58	20:39 (3.7 h)	resolved
Netlify	CDN Latency Issues	Minor	17:39	18:46 (1.1 h)	resolved
LaunchDarkly	Flag insights and usage data is delayed.	Minor	17:46	Jul 31, 2021, 03:08 (33 h)	resolved
Twilio	Voice and Elastic SIP Trunking Call Logs Delayed	Minor	17:57	21:02 (3.1 h)	resolved
Twilio	MMS Delivery Delays to Verizon Wireless USA via Long Code	Minor	19:43	Jul 30, 2021, 02:34 (6.8 h)	resolved
GitHub Copilot	Incident with GitHub Actions and Webhooks	Minor	20:29	21:18 (49 min)	resolved
GitHub	Incident with GitHub Actions and Webhooks	Minor	20:29	21:18 (49 min)	resolved
Twilio	Inbound Message Delivery Delays to Malaysia	No impact listed	02:02	02:26 (24 min)	resolved
Hotjar	IF emails not being delivered	No impact listed	12:12	14:31 (2.3 h)	resolved
Twilio	Automated Alert: Minimal Customer Impact	No impact listed	16:16	16:28 (12 min)	resolved
Smartsheet	Calendar App Temporarily Unavailable	No impact listed	18:47	20:47 (2.0 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - LATA: 554 - Longview, TX	No impact listed	19:48	Jul 30, 2021, 07:05 (11 h)	resolved
New Relic	Multiple Product UI & Alert Irregularities for US Region	No impact listed	20:47	Jul 30, 2021, 09:19 (13 h)	resolved
Bandwidth	V2 Conferencing Incident	No impact listed	20:52	21:13 (21 min)	resolved
Snyk	Slower response times and elevated errors for npm & yarn projects	No impact listed	21:27	22:16 (49 min)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	SMS Delivery Delays and Failures to Claro Network Dominican Republic	Major	Jul 28, 2021, 17:36	03:45 (10 h)	resolved
Scaleway	[SAN] SAN disconnection	Minor	Jul 22, 2021, 09:55	Aug 20, 2021, 13:43 (29 d)	resolved
Sinch	Delivery Issue - GrameenPhone Bangladesh	Minor	Jul 25, 2021, 07:46	Jul 30, 2021, 03:02 (5 d)	resolved
Klaviyo	Delay in Analytics Processing for 12.5% of Metrics	Minor	Jul 26, 2021, 12:12	13:49 (3 d)	resolved
Grafana Cloud	Grafana Cloud Billing: incorrect usage data recently for Grafana Cloud Graphite instances	Minor	Jul 28, 2021, 16:49	17:43 (25 h)	resolved
Dropbox	Microsoft integrations are not working correctly on Dropbox mobile apps	Minor	Jul 28, 2021, 16:50	Aug 12, 2021, 15:41 (15 d)	resolved
Twilio	SMS Delivery Delays to Airtel Network in Nigeria	Minor	Jul 28, 2021, 22:13	02:30 (4.3 h)	resolved
Dropbox	Scheduled maintenance	Minor	Jul 28, 2021, 23:27	00:24 (57 min)	resolved
Twilio	Toll-Free MMS Delivery Failures for a Subset of Twilio Numbers	Minor	Jul 28, 2021, 23:53	03:53 (4.0 h)	resolved
Sinch	Sinch Service Notification - Sinch Select - Ooredoo Kuwait	No impact listed	Jul 26, 2021, 10:23	06:01 (3 d)	resolved
MongoDB Atlas	MongoDB Atlas: Capacity constrained in Azure West India	No impact listed	Jul 26, 2021, 20:22	Aug 23, 2021, 19:12 (28 d)	resolved

Maintenance 23

Vendor	Incident	Impact	Started	Resolved	Status
Lever	[Scheduled] Scheduled maintenance	Maintenance	00:01	03:00 (3.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers	Maintenance	03:00	06:59 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US/CA SMS/MMS Carrier Partner Maintenance	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US Toll-Free SMS/MMS Carrier Partner Maintenance	Maintenance	03:00	06:59 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number# 2420	Maintenance	04:00	09:00 (5.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Small US Regional Carriers	Maintenance	04:00	09:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:02	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	04:02	09:00 (5.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US Long Number Provider	Maintenance	04:02	09:00 (5.0 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of traffic towards Brunei Darussalam	Maintenance	04:10	13:10 (9.0 h)	resolved
Sinch	[Scheduled] Customer Portal routine maintenance	Maintenance	05:00	07:00 (2.0 h)	resolved
MessageBird (Bird)	[Scheduled] TLS certificate update on smpp01.messagebird.com, smpp02.messagebird.com and smpp03.messagebird.com	Maintenance	06:00	06:13 (13 min)	resolved
Sinch	[Scheduled] DI MMS 365 - MM4 \| Operator Services \| Application Maintenance \| PCR Number # PSD-9121	Maintenance	06:03	09:19 (3.3 h)	resolved
Coralogix	[Scheduled] Internal datastores upgrade	Maintenance	06:15	07:15 (1.0 h)	resolved
Twilio	[Scheduled] Chile SMS Carrier Maintenance - VTR	Maintenance	06:30	12:00 (5.5 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of traffic towards MTN Nigeria in Nigeria	Maintenance	07:49	13:12 (5.4 h)	resolved
Sinch	[Scheduled] DI SMS 365\| Enterprise Messaging \| 3rd party Application Maintenance \| Planned maintenance towards Vodafone NZ	Maintenance	10:00	14:00 (4.0 h)	resolved
Sinch	[Scheduled] Sinch Maintenance Notification on our BR sites loadbalancers	Maintenance	15:00	16:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Maintenance Notification on our AU sites loadbalancers	Maintenance	15:00	16:00 (1.0 h)	resolved
Twilio	[Scheduled] Kazakhstan SMS Carrier Maintenance - K-Cell	Maintenance	18:03	Jul 30, 2021, 00:01 (6.0 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd)	Maintenance	20:30	Jul 30, 2021, 08:00 (12 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Twingate, Bandwidth, New Relic, Sentry, Twilio, Sinch, Chargebee, Scaleway, SparkPost, Netlify, LaunchDarkly, GitHub Copilot.

Cite this

27 vendor-reported incidents started on 2021-07-29 (UTC) across 16 vendors, 2 labelled major or critical by the vendor.

Title: Outages on July 29, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-07-29 00:00 UTC
URL: https://rewindex.com/outages/2021-07-29

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