# MessageBird (Bird) in July 2021: incidents, uptime and changes

> MessageBird (Bird) in July 2021: 13 incidents on its status page (3 major or critical), 98.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2021/07
Last updated: 2021-08-01T00:00:00Z

- Incidents posted: 13 (major/critical: 3) · Maintenance: 7
- By vendor impact label: major 3, minor 6, none 4
- Uptime (vendor-reported): 98.72% free of major/critical incidents, 94.60% free of any incident; outage time 9 h 28 min, incident time 40 h 10 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2021](https://rewindex.com/company/messagebird-bird/2021/06.md) · Next: [August 2021](https://rewindex.com/company/messagebird-bird/2021/08.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dashboard is unavailable](https://rewindex.com/company/messagebird-bird/incidents/kwg5bjtvh44l.md) | major | 2021-07-05 08:59 UTC | 2021-07-05 15:04 UTC | 6.1 h | resolved |
| [Inbox intermittent issues](https://rewindex.com/company/messagebird-bird/incidents/b6v8xs1mwys6.md) | major | 2021-07-07 09:17 UTC | 2021-07-07 11:29 UTC | 2.2 h | resolved |
| [Partial outage SMS delivery](https://rewindex.com/company/messagebird-bird/incidents/hrnxl42n0tyw.md) | major | 2021-07-21 14:39 UTC | 2021-07-21 15:50 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Whatsapp status update and inbound delays](https://rewindex.com/company/messagebird-bird/incidents/yp2jn1pvk3dp.md) | none | 2021-07-05 08:27 UTC | 2021-07-05 08:27 UTC | 0 min | resolved |
| [Dashboard is unavailable](https://rewindex.com/company/messagebird-bird/incidents/kwg5bjtvh44l.md) | major | 2021-07-05 08:59 UTC | 2021-07-05 15:04 UTC | 6.1 h | resolved |
| [SMS Delivery Delays](https://rewindex.com/company/messagebird-bird/incidents/t5fxbrbt9sgk.md) | minor | 2021-07-07 09:15 UTC | 2021-07-07 09:55 UTC | 40 min | resolved |
| [Inbox intermittent issues](https://rewindex.com/company/messagebird-bird/incidents/b6v8xs1mwys6.md) | major | 2021-07-07 09:17 UTC | 2021-07-07 11:29 UTC | 2.2 h | resolved |
| [Inbox reports data missing](https://rewindex.com/company/messagebird-bird/incidents/kfjkzzwxhw26.md) | none | 2021-07-08 14:15 UTC | 2021-07-09 08:27 UTC | 18 h | resolved |
| [SMS delivery delays](https://rewindex.com/company/messagebird-bird/incidents/6sp9mtbxykkq.md) | minor | 2021-07-15 08:44 UTC | 2021-07-15 10:04 UTC | 1.3 h | resolved |
| [Some issues reported with voice calls](https://rewindex.com/company/messagebird-bird/incidents/snvddlcq8wtt.md) | none | 2021-07-15 10:46 UTC | 2021-07-15 10:46 UTC | 0 min | resolved |
| [WhatsApp inbound and outbound media delivery failures](https://rewindex.com/company/messagebird-bird/incidents/ycxsxhz8f2w1.md) | minor | 2021-07-15 15:56 UTC | 2021-07-16 14:41 UTC | 23 h | resolved |
| [Whatsapp Outbound messages delays](https://rewindex.com/company/messagebird-bird/incidents/m57dzb454pb6.md) | minor | 2021-07-16 12:29 UTC | 2021-07-16 14:22 UTC | 1.9 h | resolved |
| [SMPP Servers TLS Certificate rollback](https://rewindex.com/company/messagebird-bird/incidents/wjk3m06gr3ww.md) | none | 2021-07-21 07:24 UTC | 2021-07-21 07:50 UTC | 26 min | resolved |
| [voice: TTS requests are failing for some languages](https://rewindex.com/company/messagebird-bird/incidents/y1gvwc9w31bw.md) | minor | 2021-07-21 07:26 UTC | 2021-07-21 12:53 UTC | 5.5 h | resolved |
| [Partial outage SMS delivery](https://rewindex.com/company/messagebird-bird/incidents/hrnxl42n0tyw.md) | major | 2021-07-21 14:39 UTC | 2021-07-21 15:50 UTC | 1.2 h | resolved |
| [Errors creating Inbox tickets](https://rewindex.com/company/messagebird-bird/incidents/wmdlw3hzq4q5.md) | minor | 2021-07-28 10:25 UTC | 2021-07-28 11:33 UTC | 1.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Certificate Change for REST API service (\*.messagebird.com)](https://rewindex.com/company/messagebird-bird/incidents/hf7h57t3mnc8.md) | maintenance | 2021-07-01 06:01 UTC | 2021-07-01 06:07 UTC | 6 min | resolved |
| [\[Scheduled\] Maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/k1k74fbyvpwd.md) | maintenance | 2021-07-01 08:01 UTC | 2021-07-01 08:11 UTC | 10 min | resolved |
| [\[Scheduled\] US SIP Service Maintenance](https://rewindex.com/company/messagebird-bird/incidents/2pdk57qvvgcb.md) | maintenance | 2021-07-13 07:30 UTC | 2021-07-13 09:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] Asia SIP Service Maintenance](https://rewindex.com/company/messagebird-bird/incidents/xwpjwq6hhgkd.md) | maintenance | 2021-07-13 09:30 UTC | 2021-07-13 11:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] European SIP Service Maintenance](https://rewindex.com/company/messagebird-bird/incidents/l19b0lh9kyyn.md) | maintenance | 2021-07-13 11:30 UTC | 2021-07-13 13:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] TLS certificate update on smpp01.messagebird.com, smpp02.messagebird.com and smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/lzqp681lfm63.md) | maintenance | 2021-07-21 06:00 UTC | 2021-07-21 06:24 UTC | 24 min | resolved |
| [\[Scheduled\] TLS certificate update on smpp01.messagebird.com, smpp02.messagebird.com and smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/mlv9hx445vbk.md) | maintenance | 2021-07-29 06:00 UTC | 2021-07-29 06:13 UTC | 13 min | resolved |

## Cite this

MessageBird (Bird) posted 13 status incidents in July 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2021/07
- Citation: MessageBird (Bird), “MessageBird (Bird) in July 2021” (2021-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2021/07 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in July 2021 (2021-07-01)](https://rewindex.com/company/messagebird-bird/2021/07)`


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Canonical: https://rewindex.com/company/messagebird-bird/2021/07 · Markdown: https://rewindex.com/company/messagebird-bird/2021/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:26:31.441Z