Outages by dayJuly 26, 2021

Outages on July 26, 2021

UTC day 2021-07-26 (Jul 26, 2021, 00:00 to Jul 26, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started

4labelled major or critical

14vendors with a new incident

11still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 8 · No impact listed 5 · 7 maintenance

Incidents started this day 17

Vendor	Incident	Impact	Started	Resolved	Status
Coda	Problems with loading docs	Critical	18:50	19:03 (13 min)	resolved
Asana	Partial outage EUDC	Major	08:23	09:52 (1.5 h)	resolved
Jira	Unable to access Jira projects and boards	Major	09:18	12:27 (3.1 h)	resolved
Lever	Visual Insights dashboards not loading	Major	13:35	17:54 (4.3 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of traffic towards U-Mobile in Malaysia	Minor	07:06	09:22 (2.3 h)	resolved
Aircall	Latency in webhooks, Insight card not displayed and integration’s logging issues	Minor	08:34	09:10 (36 min)	resolved
Twilio	SMS Delivery Failures to Nigeria Airtel	Minor	09:39	11:06 (1.4 h)	resolved
Klaviyo	Delay in Analytics Processing for 12.5% of Metrics	Minor	12:12	Jul 29, 2021, 13:49 (3 d)	resolved
HubSpot	Some customers experienced intermittent loading issues with the content editors	Minor	14:09	18:02 (3.9 h)	resolved
Twilio	SMS Delivery Delays to Chile Claro Network	Minor	14:39	23:47 (9.1 h)	resolved
Gorgias	Increased latency and error rate	Minor	16:29	23:06 (6.6 h)	resolved
Elastic Cloud	Active deployments not visible in the cloud console	Minor	16:50	21:55 (5.1 h)	resolved
Sinch	Sinch Service Notification - Sinch Select - Ooredoo Kuwait	No impact listed	10:23	Jul 29, 2021, 06:01 (3 d)	resolved
InfluxData (InfluxDB Cloud)	Interruption of writes using v1 endpoint	No impact listed	12:30	12:30 (0 min)	resolved
BigCommerce	Elevated Error Rates impacting subset of stores	No impact listed	14:53	14:53 (0 min)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	18:26	18:42 (16 min)	resolved
MongoDB Atlas	MongoDB Atlas: Capacity constrained in Azure West India	No impact listed	20:22	Aug 23, 2021, 19:12 (28 d)	resolved

Still open from earlier days 11

Vendor	Incident	Impact	Started	Resolved	Status
Klaviyo	Delays in Analytics Processing	Major	Jul 20, 2021, 16:51	Jul 27, 2021, 13:40 (7 d)	resolved
Lever	Visual Insight showing stale data	Major	Jul 22, 2021, 16:27	Jul 27, 2021, 16:12 (5 d)	resolved
Sinch	Flashcall Degradation - Indonesia	Minor	Jul 20, 2021, 05:48	11:37 (6 d)	resolved
Scaleway	[SAN] SAN disconnection	Minor	Jul 22, 2021, 09:55	Aug 20, 2021, 13:43 (29 d)	resolved
Twilio	SMS Delivery Failures on Zet-Mobile Network in Tajikistan	Minor	Jul 23, 2021, 00:55	20:13 (4 d)	resolved
Sinch	Delivery Issue - GrameenPhone Bangladesh	Minor	Jul 25, 2021, 07:46	Jul 30, 2021, 03:02 (5 d)	resolved
Sinch	Delivery Issue Kuwait Ooredoo	Minor	Jul 25, 2021, 21:48	09:55 (12 h)	resolved
Amplitude	data missing from the /batch endpoint We are replaying events from Vacuum, mParticle, Segment, Braze, and RudderStack	No impact listed	Jul 21, 2021, 17:26	Jul 27, 2021, 18:03 (6 d)	resolved
Scaleway	[WEBHOSTING] PF 1000 instabilities	No impact listed	Jul 23, 2021, 20:44	14:54 (3 d)	resolved
Scaleway	[WEBHOSTING] FTP access issue	No impact listed	Jul 24, 2021, 21:34	14:54 (41 h)	resolved
Scaleway	[WEBHOSTING] Platform #27 unavailability	No impact listed	Jul 25, 2021, 08:08	14:54 (31 h)	resolved

Maintenance 7

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - 434 - Columbia, SC	Maintenance	04:00	10:00 (6.0 h)	resolved
Hotjar	[Scheduled] Scheduled database maintenance - Heatmaps	Maintenance	07:00	10:01 (3.0 h)	resolved
Twilio	[Scheduled] Philippines SMS Carrier Maintenance - Globe Telecom	Maintenance	15:00	17:00 (2.0 h)	resolved
CircleCI	[Scheduled] Emergency Maintenance: Small Subset of macOS Fleet network	Maintenance	15:00	18:00 (3.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number# NA	Maintenance	16:50	20:50 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon Russia Federation	Maintenance	20:00	Jul 27, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Saudi Arabia SMS Carrier Maintenance - Zain SA (MTC)	Maintenance	23:01	Jul 27, 2021, 05:00 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Coda, Asana, Jira, Lever, Sinch, Aircall, Twilio, Klaviyo, HubSpot, Gorgias, Elastic Cloud, InfluxData (InfluxDB Cloud).

Cite this

17 vendor-reported incidents started on 2021-07-26 (UTC) across 14 vendors, 4 labelled major or critical by the vendor.

Title: Outages on July 26, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-07-26 00:00 UTC
URL: https://rewindex.com/outages/2021-07-26

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