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CompaniesElastic CloudMonthly reportsJuly 2021

Elastic Cloud in July 2021: incidents, uptime and changes

8incidents posted
2labelled major or critical
99.18%free of major/critical
97.60%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 6 min, incident time 17 h 50 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Minor 4 · No impact listed 2

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Problems with orchestration layer in aws-eu-west-2Critical3.3 hresolved07-19
Issues accessing the Elastic Cloud user management consoleCritical2.8 hresolved07-19

Other incidents 6

IncidentImpactStartedDurationStatusDay
Emails from watches, new sign-ups, and password resets delayedMinor58 minresolved07-01
Elasticsearch Service - Planned MaintenanceNo impact listed6 dresolved07-13
Degraded cluster connectivity in AWS eu-west-2Minor1.2 hresolved07-21
Active deployments not visible in the cloud consoleMinor5.1 hresolved07-26
Emails from watches were unable to be sentNo impact listed0 minresolved07-28
Intermittent control plane issues in azure southcentralusMinor4.5 hresolved07-30

Maintenance 2

Show scheduled maintenance

Cite this

Elastic Cloud posted 8 status incidents in July 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Elastic Cloud in July 2021
Vendor
Elastic Cloud
Date
URL
https://rewindex.com/company/elastic-cloud/2021/07

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