CompaniesElastic CloudMonthly reportsAugust 2021
Elastic Cloud in August 2021: incidents, uptime and changes
Vendor-reported outage time 3.4 days, incident time 3.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 5 · Minor 4 · No impact listed 1
Major and critical incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| GCP us-west1 connectivity outage | Critical | 1.2 h | resolved | 08-29 | |
| Coordination layer network issues with Azure New South Wales (azure-australiaeast) | Major | 50 min | resolved | 08-04 | |
| Connectivity issues with stateless applications | Major | 17 h | resolved | 08-09 | |
| New user signups to cloud.elastic.co failing | Major | 1.5 h | resolved | 08-11 | |
| Connectivity issues in GCP us-west1 (Oregon) region | Major | 2 d | resolved | 08-25 | |
| AWS Marketplace signups failing | Major | 8.4 h | resolved | 08-30 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Data Transfer and Snapshot Storage Billing | Minor | 0 min | resolved | 08-16 | |
| Issues to create new trial deployments with APM in our GCP regions | Minor | 2.1 h | resolved | 08-19 | |
| Unable to create multiple-AZ deployments in GCP asia-east1 (Taiwan), GCP asia-south1 (Mumbai), GCP asia-northeast3 (Seoul) | No impact listed | 4.5 h | resolved | 08-19 | |
| Azure EASTUS2 deployments may not be showing | Minor | 1.1 h | resolved | 08-29 | |
| Ongoing network connectivity interrruptions in AWS us-west-2 | Minor | 2.9 h | resolved | 08-31 |
Maintenance 5
Show scheduled maintenance
- [Scheduled] Coordination layer maintenance in AWS Paris
- [Scheduled] Coordination layer maintenance in Azure Texas (azure-southcentralus)
- [Scheduled] Coordination layer maintenance in Azure France (azure-francecentral)
- [Scheduled] Coordination layer maintenance in Azure New South Wales
- [Scheduled] Coordination layer maintenance in GCP Iowa (us-central1)
Cite this
Elastic Cloud posted 11 status incidents in August 2021 (6 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Elastic Cloud in August 2021
- Vendor
- Elastic Cloud
- Date
- URL
- https://rewindex.com/company/elastic-cloud/2021/08