# Elastic Cloud in August 2021: incidents, uptime and changes

> Elastic Cloud in August 2021: 11 incidents on its status page (6 major or critical), 88.88% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Elastic Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/elastic-cloud/2021/08
Last updated: 2021-09-01T00:00:00Z

- Incidents posted: 11 (major/critical: 6) · Maintenance: 5
- By vendor impact label: critical 1, major 5, minor 4, none 1
- Uptime (vendor-reported): 88.88% free of major/critical incidents, 88.20% free of any incident; outage time 3.4 days, incident time 3.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2021](https://rewindex.com/company/elastic-cloud/2021/07.md) · Next: [September 2021](https://rewindex.com/company/elastic-cloud/2021/09.md) · [All months](https://rewindex.com/company/elastic-cloud/reports.md) · [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [GCP us-west1 connectivity outage](https://rewindex.com/company/elastic-cloud/incidents/nmmp2r176clk.md) | critical | 2021-08-29 00:38 UTC | 2021-08-29 01:48 UTC | 1.2 h | resolved |
| [Coordination layer network issues with Azure New South Wales (azure-australiaeast)](https://rewindex.com/company/elastic-cloud/incidents/zcxllrm4p6t6.md) | major | 2021-08-04 16:17 UTC | 2021-08-04 17:07 UTC | 50 min | resolved |
| [Connectivity issues with stateless applications](https://rewindex.com/company/elastic-cloud/incidents/vmj2fwtgfy9n.md) | major | 2021-08-09 13:22 UTC | 2021-08-10 06:22 UTC | 17 h | resolved |
| [New user signups to cloud.elastic.co failing](https://rewindex.com/company/elastic-cloud/incidents/rkblcjx8t2ns.md) | major | 2021-08-11 14:45 UTC | 2021-08-11 16:17 UTC | 1.5 h | resolved |
| [Connectivity issues in GCP us-west1 (Oregon) region](https://rewindex.com/company/elastic-cloud/incidents/x34n2bn2g06h.md) | major | 2021-08-25 16:57 UTC | 2021-08-27 22:44 UTC | 2 d | resolved |
| [AWS Marketplace signups failing](https://rewindex.com/company/elastic-cloud/incidents/k06jplw10p4x.md) | major | 2021-08-30 16:24 UTC | 2021-08-31 00:48 UTC | 8.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Coordination layer network issues with Azure New South Wales (azure-australiaeast)](https://rewindex.com/company/elastic-cloud/incidents/zcxllrm4p6t6.md) | major | 2021-08-04 16:17 UTC | 2021-08-04 17:07 UTC | 50 min | resolved |
| [Connectivity issues with stateless applications](https://rewindex.com/company/elastic-cloud/incidents/vmj2fwtgfy9n.md) | major | 2021-08-09 13:22 UTC | 2021-08-10 06:22 UTC | 17 h | resolved |
| [New user signups to cloud.elastic.co failing](https://rewindex.com/company/elastic-cloud/incidents/rkblcjx8t2ns.md) | major | 2021-08-11 14:45 UTC | 2021-08-11 16:17 UTC | 1.5 h | resolved |
| [Data Transfer and Snapshot Storage Billing](https://rewindex.com/company/elastic-cloud/incidents/v23zy9syhm42.md) | minor | 2021-08-16 18:47 UTC | 2021-08-16 18:47 UTC | 0 min | resolved |
| [Issues to create new trial deployments with APM in our GCP regions](https://rewindex.com/company/elastic-cloud/incidents/r0244g2hrcn9.md) | minor | 2021-08-19 13:46 UTC | 2021-08-19 15:55 UTC | 2.1 h | resolved |
| [Unable to create multiple-AZ deployments in GCP asia-east1 (Taiwan), GCP asia-south1 (Mumbai), GCP asia-northeast3 (Seoul)](https://rewindex.com/company/elastic-cloud/incidents/cqcjwg8rjcrs.md) | none | 2021-08-19 19:24 UTC | 2021-08-19 23:55 UTC | 4.5 h | resolved |
| [Connectivity issues in GCP us-west1 (Oregon) region](https://rewindex.com/company/elastic-cloud/incidents/x34n2bn2g06h.md) | major | 2021-08-25 16:57 UTC | 2021-08-27 22:44 UTC | 2 d | resolved |
| [GCP us-west1 connectivity outage](https://rewindex.com/company/elastic-cloud/incidents/nmmp2r176clk.md) | critical | 2021-08-29 00:38 UTC | 2021-08-29 01:48 UTC | 1.2 h | resolved |
| [Azure EASTUS2 deployments may not be showing](https://rewindex.com/company/elastic-cloud/incidents/jlqjkrr9tqcs.md) | minor | 2021-08-29 00:41 UTC | 2021-08-29 01:49 UTC | 1.1 h | resolved |
| [AWS Marketplace signups failing](https://rewindex.com/company/elastic-cloud/incidents/k06jplw10p4x.md) | major | 2021-08-30 16:24 UTC | 2021-08-31 00:48 UTC | 8.4 h | resolved |
| [Ongoing network connectivity interrruptions in AWS us-west-2](https://rewindex.com/company/elastic-cloud/incidents/xm847y9mggs3.md) | minor | 2021-08-31 20:40 UTC | 2021-08-31 23:32 UTC | 2.9 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Coordination layer maintenance in AWS Paris](https://rewindex.com/company/elastic-cloud/incidents/3cv9757t7bqs.md) | maintenance | 2021-08-02 14:00 UTC | 2021-08-02 16:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Coordination layer maintenance in Azure Texas (azure-southcentralus)](https://rewindex.com/company/elastic-cloud/incidents/tw5hvwsslgvs.md) | maintenance | 2021-08-16 02:01 UTC | 2021-08-16 03:26 UTC | 1.4 h | resolved |
| [\[Scheduled\] Coordination layer maintenance in Azure France (azure-francecentral)](https://rewindex.com/company/elastic-cloud/incidents/x407fjkq8q34.md) | maintenance | 2021-08-18 02:00 UTC | 2021-08-18 03:29 UTC | 1.5 h | resolved |
| [\[Scheduled\] Coordination layer maintenance in Azure New South Wales](https://rewindex.com/company/elastic-cloud/incidents/rjlkm7pcb1cd.md) | maintenance | 2021-08-18 15:00 UTC | 2021-08-18 18:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Coordination layer maintenance in GCP Iowa (us-central1)](https://rewindex.com/company/elastic-cloud/incidents/8nr3v94gk97m.md) | maintenance | 2021-08-26 02:00 UTC | 2021-08-26 04:36 UTC | 2.6 h | resolved |

## Cite this

Elastic Cloud posted 11 status incidents in August 2021 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/elastic-cloud/2021/08
- Citation: Elastic Cloud, “Elastic Cloud in August 2021” (2021-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/2021/08 (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Elastic Cloud in August 2021 (2021-08-01)](https://rewindex.com/company/elastic-cloud/2021/08)`


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Canonical: https://rewindex.com/company/elastic-cloud/2021/08 · Markdown: https://rewindex.com/company/elastic-cloud/2021/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:56:26.523Z